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This page includes both General and Promotional Terms and Conditions. Except for what is outlined in the specific Promotional Terms and Conditions, General Terms and Conditions will apply. For any previous terms and conditions, please contact your nearest Goodlife Health Club.
Welcome to Goodlife Health Clubs. To ensure that Goodlife Health Clubs is able to provide a safe and comfortable environment for all members and staff, please assist us by complying with the following conditions. We advise you to only sign this membership agreement if you understand and agree to abide with these conditions. The information outlined in these terms and conditions can and will be used in the event of a discrepancy.
INTRODUCTION
By signing the agreement you acknowledge and agree:
you have been given a copy of this agreement and agree to abide by your obligations in it;
you are medically sound to undertake a normal course of exercise, you use the club facilities at your sole risk and responsibility and you are aware that exercise is physically demanding and participation in some activities may pose a risk to your health; and
this agreement also relates to your authority to DebitSuccess Pty Ltd or other debiting agent nominated by Goodlife from time to time to directly debit the nominated bank account or credit card for any instalments or fees due under the terms and conditions of this Agreement and Direct Debit Request. These terms and conditions are set out in this agreement and can also be accessed on the Goodlife Health Clubs website (goodlife.com.au).
DEFINITIONS
In this Agreement unless the contrary intention appears:
The singular includes the plural and vice versa.
A reference to a party includes that party’s legal personal representative heirs and assigns.
“Club’’ refers to any Goodlife Health Club your membership entitles you to visit.
“DebitSuccess” is DebitSuccess Pty Ltd, PO Box 577, Mt Waverley, Vic, 3149
Phone: 1800 148 848
E-mail: [email protected] or other debiting agent nominated by Goodlife from time to time.
“Free Time” means that period of your membership contract in which you are not required to pay membership fees but have your usual club access rights.
"Goodlife" and "Goodlife Health Clubs" means the "Goodlife Operations Pty Limited (ACN 120 953 200)" trading as "Goodlife Health Clubs" of PO Box 813 Morningside, QLD, 4170.
“Home Club” refers to the Goodlife Health Club where you joined and is named on your membership contract.
“You” and "Member" refers to the name in which the membership account has been created, which at times may differ to the party paying for the membership, and includes the parent or guardian of the Member if the Member is under 18 years.
“Website” means the national Goodlife Health Clubs website at www.goodlife.com.au or such other website as notified to Members from time to time.
“24.7 Active Pass” means the electronic card, fob or digital access pass you are provided with when you elect to access the Club outside staffed hours of operation.
“24.7 Access Policy” means the Goodlife policy concerning use of the Club facilities during unmanned hours which you are advised about at the time of your 24/7 Induction training.
MEMBERSHIP QUERIES
All queries and comments about the services provided under this Agreement should be directed to the Home Club via its contact details listed on the website.
All queries and comments about the direct debit billing service should be directed to DebitSuccess.
The Member acknowledges that DebitSuccess has been engaged by the Club to collect the fees due under this agreement if paying by way of direct debit, and also acknowledges that all rights of the Club under this Agreement are able to be enforced by DebitSuccess as if it were the Club without any involvement on the part of the Club or the consent of the Member.
CLUB ACCESS
All members must present their membership card (or photo ID) upon entry to the club at every visit.
You must scan your membership card or digital access pass and register your attendance for safety, security and insurance purposes.
If you lose your membership card or key tag, a replacement can be purchased from Reception upon providing proof of identification.
Upon joining Goodlife a photo will be taken of you for safety and security reasons, and the photograph will be used and stored in accordance with our Privacy Policy.All ‘guest visitors’ to Goodlife Health Clubs are required to present photo identification upon every visit, complete the guest register, and otherwise comply with the terms relating to guest visits that are available on the website.
Entry to the Club may be refused as a result of unpaid or outstanding membership fees as detailed in this agreement.
GENERAL CONDITIONS OF ENTRY
To assist us in maintaining a safe and comfortable environment for all members and staff, you are required to abide by the following conditions. Failure to abide by these conditions may result in the suspension or termination of your membership:
ENTRY: Entry will be refused or you may be requested to leave the Club if:
you are using abusive or threatening language or behaving in a threatening way; or
you are under the influence of drugs or alcohol; or
you instruct other members when Goodlife has not authorised you to do so; or
you behave in another way that is considered by Goodlife to be risky or seriously inappropriate.
NON-SMOKING: Goodlife Health Clubs are non-smoking facilities.
RELAXATION ZONES: Sauna, spa and relaxation zone areas are available in selected Clubs for male and female use and as such minimum standards of dress apply.
DRESS CODE: Fully enclosed, clean sports shoes must be worn during workouts for safety reasons, excluding Arena Championship Series and selected Mind Body classes (see in club for details). Members are required to wear a singlet or t-shirt at all times in the club. Clothing must be clean and tidy with no offensive prints or designs for the consideration of other members.
TOWELS: You are required to use a towel when participating in classes and when exercising on gym equipment to maintain hygiene and safety standards. You may be requested to cease training if you do not use a towel. Where available, you can purchase a towel from reception.
ILLEGAL ACTIVITIES: No illegal activities are permitted in the club, including but not limited to the use or sale of steroids or performance enhancing drugs.
CHILDREN: Minors under the age of 18 years may be eligible for a membership subject to Goodlife’s Age Policy (as updated and displayed on the website from time to time) and the following general terms and conditions:
the minor must attend a safety induction in order to be granted access to the club;
the minor must comply with all safety requirements of the club as communicated to the member from time to time;
the minor’s membership may be cancelled for any inappropriate behaviour, misuse of equipment or failure to comply with safety requirements;
the minor must comply with the applicable sections of the Age Policy available in club and on the website;all minors must leave the club immediately once staffed hours have ended;
all minors can only access the club during staffed hours, subject to the qualifications and exclusions listed in the Age Policy available in club and on the website.
PERSONAL TRAINING: Personal training services are available in clubs for an additional fee. Please contact your club for more information or see the personal training noticeboard and make contact with one of the Personal Trainers directly. Personal Trainers within Goodlife are contractors and all arrangements for personal training services and payments should be made directly with the Personal Trainer. Please note only authorised Goodlife registered Personal Trainers are permitted to train members in Goodlife clubs. Conducting personal training within a Goodlife club without being an approved Personal Trainer may result in the cancellation of your membership.
PHOTOGRAPHY: There is to be no filming or photography in a Goodlife Health Club by members.
ALLOWING US TO USE YOUR IMAGE: We sometimes film or photograph the club so it is possible you will appear in the background. By signing your agreement, you allow us to use your image in promotional and other business-related material.
USE OF EQUIPMENT
For the safety of you and others, please follow all equipment operating and safety instructions on the equipment.
If you are not sure of correct use or operation of equipment please seek assistance from a Goodlife team member.
Where Functional Training Zones are available please seek assistance from a Personal Trainer if you are unfamiliar with the equipment or its safe and appropriate use.
You are required to return equipment to their original state when you have finished, including:
return weights and bars to their rack;
unload plates from machines and bars;
return equipment to its storage location in Group Fitness classes.
As a courtesy to other members, please use a clean towel when using equipment and keep phone calls to a minimum.
USE OF WET AREAS
Please note that wet areas including swimming pools, saunas and steam rooms are unsupervised and they are to be used at your own risk.
When using these areas, please obey any signs and refrain from running, diving, jumping or other dangerous activity.
LOCKERS, VALUABLES AND LOST PROPERTY
Lockers are available and are located in the change rooms, however lockers are not security devices.
Goodlife employees or contractors are not responsible for any loss of, or damage to, personal property from the Club or a locker, and Goodlife recommends that you keep all valuables with you while using the club.
Damage to, or the loss of locker keys, will incur a $25.00 charge.
Goodlife is unable to look after your personal possessions (keys and wallets for example) whilst you are in the Club.
Bags are not permitted on the gym floor for safety reasons.
Personal items are not permitted to be stored in lockers overnight, and lockers are cleared daily. Any items remaining in lockers or handed into Reception will be held for two weeks and then donated to charity.
MEMBERSHIP FEE INCREASE
If you have joined on a 12 or 18 month membership term then after your minimum term has expired your membership fees will increase automatically by 4% from the first direct debit date and annually thereafter without further notice.
MEMBERSHIP ENTITLEMENTS
Membership at Goodlife Health Clubs entitles you to:
Work out as many times as you wish in a given period, subject to any restrictions in your membership type relating to club access outside of staffed hours.
Participate in normally scheduled Group Fitness classes. However, please note additional fees may apply for specific group fitness programs or challenges including, but not limited to; Arena Championship Series, Arena Fit Series, Yoga Box, 12 Week Challenge and Small Group Training. Please refer to Goodlife’s website for more information in relation to these additional offerings.
Use exercise equipment located on the gym floor and cardiovascular training areas.
Where applicable, use the other facilities including pool, steam, sauna and other Relaxation Zone facilities.
Where applicable, use squash, tennis and volleyball facilities. Additional fees may apply.
There are variations in the facilities and services provided at different Goodlife Clubs. To ascertain exactly what a particular Club provides in addition to the above entitlements, please enquire at the Club directly. There may be additional fees charged to access these facilities and services.
Goodlife reserves the right to make changes to:
exercise equipment supplied in any of its Clubs at any time or
the Group Fitness timetable at any time (i.e. alter class type, times and instructors).
MEMBERSHIP OBLIGATIONS
Membership at Goodlife Health Clubs requires you to:
Advise Goodlife of any changes to your contact details.
Comply with all Conditions of Entry (see in Club signage) and the guidelines in this agreement.
Pay all agreed fees, ensure sufficient funds are available to cover all fees and advise us in advance if your bank account or credit card is closed or changed.
Inform us in advance if there are any risks to your health if you participate in fitness services and if required seek approval from your Doctor or General Practitioner. Cancel direct debit facilities in respect of your membership when this agreement expires or is terminated.
SPECIAL CONDITIONS FOR CERTAIN MEMBERSHIP TYPES
If there are special conditions or benefits relating to your membership type, these will be either attached to your membership contract and/or displayed on the website and form part of your membership agreement.
If your membership entitles you to Free Time, you will not be charged your weekly fees for use of the club during the specified period of Free Time.
OVERDUE FEES & REVOCATION OF MEMBERSHIP ENTITLEMENTS
All entitlements and entry into any Goodlife Health Club is revoked if a member’s account is in arrears in excess of $50.00.
If your automatic direct debit reverses or is returned to us by your financial institution the following process will apply:
Goodlife or DebitSuccess will attempt to contact you about retrying the debit.
If the debit remains outstanding it will be processed within 14 days of the reversal with any reversal along with any late fees that apply.
If you fail to pay us the fees by the due date, we are entitled to refuse you entry to the Club.
If unpaid fees remain outstanding and after attempts by us to rectify the arrears, your membership may be forwarded to a collection agency for further action.(c) Goodlife reserves the right to vary the process set out in this clause 11 by providing you with one month advance written notice of any changes.
CANCELLATION / TERMINATION
A cancellation request should be provided to your club as follows:
During Cooling Off Period:
Your membership is subject to a seven (7) business days cooling off period.
The cooling off period applies to new memberships only and does not apply to membership transfers or renewals.
The cooling off period starts from the date the agreement is entered into (the date the agreement is signed) and ends at close of seven (7) business days later.
Your membership can be cancelled during the cooling off period by contacting your Home Club via the club contact details as listed on the website.
All monies paid will be refunded with the exception of an administration fee of $99 which shall be payable by you if your Goodlife membership card and/or 24.7 access pass or any other merchandise you received on joining are not returned within 7 days of termination of this agreement.
Permanent Sickness or Physical Incapacity:
Goodlife requires a medical certificate stating that you cannot utilise any fitness services or facilities because of your permanent illness or physical incapacity.
Cancellation for any other reason (within Minimum Term):
You may terminate your membership agreement before the expiry of the Minimum Term (or payment amount) if all instalments and fees due up to the date of termination are paid and the relevant cancellation fee is paid in full at time of cancellation request.
The cancellation fee, if more than 6 months remaining on the Minimum Term of the Agreement, is $245 and, if there is less than 6 months remaining on the Minimum Term of the Agreement, is $195 or the amount of the future membership fees payable – whichever is the lesser.
Goodlife requires you to contact your Home Club via the club contact details as listed on the website advising of your cancellation request.
Cancellations after completion of Minimum Term:
Goodlife requires you to contact your Home Club via the club contact details as listed on the website advising of your cancellation request.
There will be a period of notice of 30 days (or in SA - the specified supply period), unless otherwise specified, from the date of cancellation request to the date of termination, during which any payments that fall due must be paid in full.
The notice period will exclude suspension or payment break time applied to your membership.
Any instalments/fees due at the date of termination (including instalments/fees which fall due during the notice period) will remain a debt owed to and recoverable by Goodlife and/or DebitSuccess.
You shall not consider that your membership agreement has been terminated until such time as this is confirmed in writing to you by DebitSuccess (not more than 14 days after the termination date). Termination of your membership agreement will also terminate the Direct Debit Request Authority.
Ongoing Membership Agreements:
If your contract is designated as an Ongoing Membership on the front page you acknowledge that unless you provide notice of termination of your membership prior to the end of the minimum period your membership fees will continue to be deducted until you give Goodlife 28 days notice of your intent to end your membership.
If your contract is designated as a Fixed Term Membership you acknowledge that it will terminate at the end of the term displayed on the front page of this contract unless you renew prior to that date.
Termination by Goodlife Health Clubs
Goodlife reserves the right to terminate this membership agreement in any of the following circumstances:
You fail to abide by any of the criteria listed in the Conditions of Entry (posted in your Club) or the obligations listed in this agreement; or
If Goodlife reasonably believes that you have engaged in inappropriate conduct; or
The temporary or permanent closure of the club where a suitable replacement club is not available for the membership to transfer; or
To protect the health and safety of you or other members.
NON STAFFED 24 HOUR OPERATION
(Applicable to any member utilising a 24.7 club as listed on the Goodlife Website).
You acknowledge and agree that upon receiving a 24.7 Access Pass you have completed a Goodlife 24.7 safety induction and agreed to abide by the terms and conditions set out in the Goodlife 24.7 waiver or 24.7 Access Policy.
Members under the age of 18yrs are not able to access Goodlife clubs during unstaffed hours.
CCTV
You acknowledge and understand that Closed Circuit Television will be installed within appropriate applications within each club and surrounds as a strategic component for team member, member and contractor safety and crime and misconduct prevention.
You consent to being filmed under CCTV for these purposes and understand that Goodlife will only use and store your image in accordance with its Privacy Statement and CCTV Policy.
TRANSFER OF MEMBERSHIP BY THE MEMBER
You may transfer your membership in the following circumstances at Goodlife’s reasonable discretion:
the membership is a 12 month or greater, direct debit membership; and
the membership is within the Minimum Term; and
the person you are transferring the membership to is a non-member of Goodlife and has not been a member of Goodlife in the past 3 months.
Upon transfer the new member will be required to pay a fee of $99.00 for membership set-up.
Transferees of a membership are subject to the same Goodlife membership terms and conditions as the transferor.
DAMAGE & PERSONAL INJURY
To the extent permitted by law, Goodlife and DebitSuccess excludes any liability to the Member in Agreement, tort, statute or in any other way for any injury, damage or loss of any kind whatsoever (including, without limitation, any liability for direct, indirect, special or consequential loss or damage), sustained by the Member and/or any other person, or for any costs, charges or expenses incurred by the Member, arising from or in connection with this Membership Agreement and/or the services/products provided by Goodlife and/or DebitSuccess, and/or any act or omission of Goodlife and/or DebitSuccess.
SAFETY, MAINTENANCE & SERVICE DEMAND
From time to time Goodlife may be required to make changes to the operation of the premises, these may include:
Changing the operating (or staffed hours in a 24.7 club) hours to suit demand.
Changing the availability of facilities or services within the Club.
Closing off part of the premises or equipment for maintenance or safety reasons.Changing General Conditions of Entry.
Where this occurs Goodlife will provide reasonable notice on the Club notice boards, at reception, the Goodlife website or social media accounts.
POOL USE
Normal pool safety rules apply for the safety and convenience of all users, with full details posted on each Club’s pool deck.
Pool areas are not supervised and use of these facilities is at your own risk.
For your own safety, the Pool/Spa and relaxation zones cannot be accessed during unstaffed hours in a 24.7 club.
MEMBERSHIP FREEZE
A membership freeze (suspension of payments) may be possible under the terms of your Membership Agreement. Payments may be frozen for a minimum of 2 weeks at a time for whatever reason so long as the total time frozen within 12 months does not exceed 4 weeks. You must first need to contact DebitSuccess at least 3 days prior to the date of the first frozen payment due date. The period of any membership freeze will be added to its Minimum Term so that the sum of the instalments payable for the Minimum Term shall remain the same regardless of any membership freeze.
If your membership type provides for a free membership freeze, no fee shall apply for the period of the membership freeze. After that period of free membership freeze, any additional freeze shall be charged at a cost of $5.00 per week.
If your membership type do not provide for free membership freeze, here is a charge of $5.00 per week while the Membership Agreement is frozen.
If your membership is frozen, your club access and other membership entitlements are also frozen until such time as you remove your membership freeze.
PAYMENTS BY DIRECT DEBIT
If paying by Direct Debit:
the Member agrees to pay the instalment amount at the agreed payment frequency until this Agreement is terminated in accordance with clause 13.
Should there be any arrears in payments the Member authorises DebitSuccess to debit the outstanding balance in order to bring the account up to date.
PRIVACY
Your “personal information” (as that term is defined in the Privacy Act 1988 (Cth)) will only be used by Goodlife or DebitSuccess in accordance with the provision of their Privacy Statements.
DebitSuccess’ Privacy Statement can be obtained from its website www.debitsuccess.com.
Goodlife’s Privacy Statement can be obtained from its website www.goodlife.com.au.
DEBT COLLECTION AGENCIES
If paying by Direct Debit, upon default by you in regard to any obligation under this Agreement and failure to remedy the default after notification by DebitSuccess:
you authorise DebitSuccess to notify any debt collection agency of the default;
DebitSuccess may, at its sole discretion, terminate the membership agreement at which time the full outstanding balance for the remainder of the Minimum Term or payments (including any current arrears) shall be due in full; and
you authorise DebitSuccess to add to the outstanding debt a fee of $50 and an amount equivalent to 25% of the full outstanding balance (being DebitSuccess’ expenses reasonably incurred in collecting the debt) upon initial referral to the debt collection/credit reporting agency.
QUARTERLY COACHING SESSION
All memberships (other than Red Label) are eligible to receive one quarterly coaching session with a Goodlife fitness professional nominated by Goodlife.
The quarterly coaching session shall be conducted in one 30 - 45 minute appointment and is subject to the availability of the fitness professional.
A quarterly fee may apply if specified in your membership Special Conditions.
If a quarterly fee is payable:
this will be charged by direct debit once per quarter (if on a direct debit payment schedule), or included in your total upfront payment if you have a paid in full membership;it is non refundable.
The full inclusion details and terms are as set out in the Special Conditions on the Goodlife website.
ENTIRE AGREEMENT
This Agreement and its Annexures, the DDR Service Agreement (if paying by Direct Debit), and any Special Terms & Conditions listed on the website constitute the entire agreement, understanding and arrangement (express and implied) between the Member, Goodlife and DebitSuccess relating to the subject matter of this Agreement and supersedes and cancels any previous agreement, understanding and arrangement relating thereto whether written or oral.
The issuer of the billing service is Debitsuccess Pty Ltd (ABN 32 095 551 581). Debitsuccess is an Authorised Representative (AR 407894) of Transaction Services Holdings Limited (AFSL 338256).
ANNEXURE A - STATE SPECIFIC CLAUSES
SOUTH AUSTRALIA
The following definitions and terms apply to South Australian Memberships only:
If Periodic Agreement: the membership will continue until terminated by you or by Goodlife.
If Fixed Term Agreement: the membership is for a fixed term only and if further membership periods are required a new agreement will be required.
Supply Period: the supply period for supply of goods and services is a minimum of 2 weeks.
Please cancel any direct debit authorisation for payments under this agreement for:
Periodic Agreement: upon termination of the agreement; or
Fixed Term Agreement: either at the end of the fixed term or on earlier termination.
Clause 10(b) relating to Free Time shall be read as follows:
For South Australian members, if your membership entitles you to Free Time, you will not be charged membership fees and the Free Time shall be included in your membership term, such term not to exceed 12 months in total.
VICTORIA
Clause 14: Warning under the Fair Trading Act 1999
If you participate in these activities your rights to sue the supplier under the Fair Trading Act 1999 if you are killed or injured because the activities were not supplied with due care and skill or were not reasonably fit for their purpose, are excluded, restricted or modified in the way set out in or on this notice/appointment. NOTE: The change to your rights, as set out in or on this notice, does not apply if your death or injury is due to gross negligence on the supplier’s part. “Gross negligence” is defined in the Fair Trading (Recreational Services) Regulations2004.
Under the provisions of the Fair Trading Act 1999 several conditions are implied into Membership Agreements for the supply of certain goods and services. These conditions mean that the supplier named on this form is required to ensure that the recreational services it supplies to you are
rendered with due care and skill; and
as fit for the purpose for which they are commonly bought as it is reasonable to expect in the circumstances; and
reasonably fit for any particular purpose or might reasonably be expected to achieve any result you have made known to the supplier.
Under section 32N of the Fair Trading Act 1999, the supplier is entitled to ask you to agree that these conditions do not apply to you. If you sign this form, you will be agreeing that your rights to sue the supplier under the Fair Trading Act 1999 if you are killed or injured because the services were not rendered with due care and skill or they were not reasonably fit for their purpose, are excluded, restricted or modified in the way set out in this form. NOTE: The change to your rights, as set out in this form, does not apply if your death or injury is due to gross negligence on the supplier’s part. “Gross negligence” is defined in the Fair Trading Recreational Services) Regulations 2004.
WESTERN AUSTRALIA
This agreement is subject to a 48 hour cooling off period, however in line with clause 12(a) Goodlife Health Clubs offers a 10 day cooling off period.
Clause 12(e) is presented as follows:
In accordance with Clause 12, the Member may terminate this Agreement before the expiry of the Minimum Term or payments only if all the instalments and fees due up to the date of the expiry of the Minimum Term are paid. After the expiry of the Minimum Term or payments, and after all instalments and fees due have been paid in full, should the box on the front of this Agreement requesting termination at Minimum Term be marked then this Agreement shall automatically terminate.
Should the box on the front of this Agreement requesting termination after the Minimum Term not be marked, then this is an ongoing membership agreement. The Agreement will continue until either you or the supplier terminates it in the way described in the Agreement. If an automatic debit arrangement is in place, membership fees will continue to be debited from your credit card or account until you or your fitness centre cancels the arrangement by notifying your bank or credit provider. If you terminate the Agreement or stop the automatic debit arrangement in a manner not described in the Agreement, then you may be liable to the fitness centre for damages for breach of contract.
Any instalments/fees due at the date of termination (including instalments/fees which fall due during the notice period) will remain a debt owed to and recoverable by Goodlife and/or DebitSuccess. The Member shall not consider that this Agreement has been terminated until such time as this is confirmed in writing to the Member by DebitSuccess (not more than 14 days after the termination date). Termination of this Agreement will also terminate the Direct Debit Request Authority.
ANNEXURE B - DIRECT DEBIT REQUEST (DDR) TERMS AND CONDITIONS
INITIAL TERMS
DebitSuccess will debit your nominated account for the amounts and at the frequency of payments as agreed between us on the DebitSuccess DDR Membership Agreement signed and accepted by you.
CHANGE OF TERMS
In the unlikely event that the initial terms are to change, they can only do so in accordance with your Contract and we must give you at least 14 days’ notice of the changes including if applicable the new amount, new frequency and next debit date.
DEFERRING OR STOPPING A PAYMENT
Should you wish to defer a payment to another date you must contact DebitSuccess before the date of that payment to request the deferment. Deferments are entirely at the discretion of DebitSuccess and will depend on the length of deferment, the current state of your account and your past history. You may request us to stop an individual payment however you will still be liable to make this payment by some other method or your account will become Overdue
ALTERING THE SCHEDULE
Should you wish to alter the payment frequency or Day to Debit contact DebitSuccess and at our discretion in most instances we will be able to make the changes you require. There may be a fee charged for this service (details of any fees payable can be obtained by contacting DebitSuccess on 1-800 040 576). Any changes made will not affect the total amount you would otherwise have paid over the Minimum Term of your Contract.
SUSPENDING THE PAYMENTS
Suspension of payments may be possible under the terms of your Membership Agreement. Payments may be suspended for a minimum of 2 weeks at a time so long as the total time suspended within 12 months does not exceed 4 weeks. In order to suspend payments you should contact DebitSuccess at least 3 days prior to the date of the first suspended payment. There is a charge of $5.00 per week while the Membership Agreement is suspended unless a different fee is specified on the front of this Contract. Any time spent on suspension will be added onto the Minimum Term of the Membership Agreement so that the sum of the instalments payable for the Minimum Term or number of payments shall still be payable regardless of any suspension or suspension charges made.
CANCELLING THE PAYMENTS
You can cancel this Direct Debit Request Authority by requesting this of DebitSuccess or your bank. Cancellation of the authority to debit your account will not terminate this Membership Agreement or remove your liability to make the payments you have agreed to.
DISPUTES
If you dispute any debit payment, you must notify DebitSuccess immediately. DebitSuccess will respond to your dispute within 7 working days and will immediately refund the amount of the debit if we are not able to substantiate the reason for it. If you do not receive a satisfactory response from us to your dispute contact your financial institution who will respond to you with an answer to your claim within 5 business days if your claim is lodged within 12 months of the disputed drawing, or within 30 business days if your claim is lodged after 12 months from the disputed drawing.
NON-WORKING DAY
When the day to debit falls on a weekend or public holiday the debit will be initiated on the next working day.
DISHONOURED PAYMENTS
It is your responsibility to ensure that on the due date clear funds are available in your nominated account to meet the direct debit payment. Should your payment be dishonored DebitSuccess will debit you an additional $10 with your next payment and may, if we have not received instructions to the contrary from you, debit both the current due payment and the now overdue payment(s) on the same day. DebitSuccess may debit other fees or costs involved with debt collection in accordance with the terms and conditions of the Contract (refer to clause 18 Debt Collection Agencies).
ENQUIRIES
All enquiries should be directed to DebitSuccess and should be made at least 1 working day prior to the next scheduled debit date.
YOUR OTHER RESPONSIBILITIES
In addition to those already mentioned, you are responsible for ensuring that your nominated account is able to accept direct debits. If it is not, it is your responsibility to provide DebitSuccess with a new account number.
ANNEXURE C - SPECIAL CONDITIONS FOR PLATINUM MEMBERSHIPS
These Special Conditions form part of the General Membership Terms & Conditions between Goodlife Operations Pty Limited (A.B.N. 59120953200) and Platinum members who joined from 1 July 2019 and together constitute your membership agreement.By signing your membership agreement and accessing the benefits of your Platinum membership, you agree to the Special Conditions contained in this document.To the extent of any inconsistency with the General Membership Terms & Conditions, the terms of these Special Conditions shall prevail.
GUEST PASS
Members with Platinum Membership may bring a guest to train at the Club for free on Friday, Saturday and Sunday during staffed hours only (“Guest Pass Access Hours”).
Members may bring a maximum of 1 guest visit per day during Guest Pass Access Hours.
Member can bring one different guest for each free visit.
Guests must be accompanied by member to gain access to the club.
Prior to accessing the club, the guest must:
Provide proof of photo identification and sign the guest register;
Provide name, age, address and phone number/email address;
Read, understand and agree to any terms of entry and club conduct; and
Read, understand and agree to any waiver and indemnity required by the Promoter.
Guests cannot have been a member of Goodlife Health Clubs (including previous brands Goodlife have acquired) for the past twelve (12) months.
The guest can only access and use the Club and its facilities in accordance with the Goodlife age policy which restricts access and usage of certain equipment to minors. The Goodlife age policy can be found at www.goodlife.com.au.
The guest only receives access to non-paid services (including gym floor and group fitness) and all paid services are excluded. Paid services include but are not limited to; Arena Championship Series, Arena Fit Series, Arena Academy, Yoga Box and Small Group Training, Personal Training, 12 week Challenges, Bootcamps, or HYPOXI.
Where Clubs have 24hr operations, guests can only access the club during staffed hours as notified on the Goodlife website.
CHALLENGE VOUCHERS
Platinum members are granted 2 x $25 vouchers for Goodlife fitness and weight loss challenges, including but not limited to the 12 Week Challenge 8 Week Challenge (Challenge).
Only one (1) voucher can be used per Challenge.
Challenge vouchers are transferable to another Goodlife member.
Challenge vouchers must be applied to the full price entry rate cannot be applied to any Early Bird or other discounted rate.
Challenge vouchers are not redeemable for cash or any other form of account credit or discount and are valid only during the membership term
RED LABEL MEMBERSHIP VOUCHERS
Platinum members are granted 2 x $100 Red Label membership vouchers that entitle up to three (3) of their friends to:
a 21 day Red Label membership to a Club of their choice; or
exchange the Red Label membership for a 10% discount off the RRP of Goodlife membership.. This exchange must occur within the first seven (7) days of the activation by the friend.Only one (1) voucher can be used per friend.
The friend must not have been a member of Goodlife in the last three (3) months.
Red Label membership vouchers are not redeemable for cash or any other form of account credit or discount.
HYPOXI DISCOUNT
Platinum members are eligible for a 10% discount on the RPP of HYPOXI packages of twelve (12) sessions or more.
This offer is only available at HYPOXI studios located in a Club, and only to new HYPOXI clients only.Not to be used in conjunction with any other offer. If the Platinum member schedules any HYPOXI sessions outside of their membership term, they will be required to sign in before accessing the Club.
MEMBERSHIP FREEZE
Platinum members are eligible for four (4) weeks of free membership freeze per year. Thereafter, a membership freeze will cost $5 per week. A freeze will extend the term of the membership by the same period as the freeze.
QUARTERLY COACHING SESSION
Platinum members are entitled to one (1) complimentary quarterly coaching session (QCS) appointment with a Goodlife Fitness Professional, subject to the QCS terms and conditions displayed on the Goodlife website.
Every QCS must be booked within fourteen (14) days of the quarterly-anniversary. Outside of this period, the QCS is void. QCS appointments cannot be saved for use at a later date.
Whilst this offer is available to current customers of a Goodlife Fitness Professional, or those who have previously commenced or completed a Goodlife Fitness Professional program, the QCS will be subject to availability and Goodlife will nominate a Fitness Professional to conduct the appointment.
ANNEXURE D - SPECIAL CONDITIONS FOR BLACK LABEL MEMBERSHIPS
These Special Conditions form part of the General Membership Terms & Conditions between Goodlife Operations Pty Limited (A.B.N. 59120953200) and Black Label members who joined from 1 July 2019 and together constitute your membership agreement.By signing your membership agreement and accessing the benefits of your Black Label membership, you agree to the Special Conditions contained in this document.
To the extent of any inconsistency with the General Membership Terms & Conditions, the terms of these Special Conditions shall prevail.
GUEST PASS
Members with Black Label Membership are entitled to bring a guest to train for free on Friday, Saturday and Sunday during staffed hours only (“Guest Pass Access Hours”).
Members may bring a maximum of one (1) guest per day during Guest Pass Access Hours.
Members can bring one (1) different guest for each free visit.
Any guests must be accompanied by the member to gain access to the club.Prior to accessing the club, the guest must:
Provide proof of photo identification and sign the guest register;
Provide their name, age, address and phone number/email address;
Read, understand and agree to any terms of entry and club conduct; and
Read, understand and agree to any waiver and indemnity required by the Promoter.
Guests cannot have been a member of Goodlife Health Clubs (including previous brands Goodlife have acquired) for the past three (3) months.
The Guest can only access and use the club and its facilities in accordance with the Goodlife age policy which restricts access and usage of certain equipment to minors. The Goodlife age policy can be found at www.goodlife.com.au.
The Guest only receives access to non-paid services (including gym floor and group fitness) and all paid services are excluded. Paid services include but are not limited to; Arena Championship Series, Arena Fit Series, Arena Academy, Yoga Box and Small Group Training, Personal Training, 12 week Challenges, Bootcamps, or HYPOXI.
CHALLENGE VOUCHERS
Black Label members are granted 4 x $25 vouchers for Goodlife fitness and weight loss challenges, including but not limited to the 12 Week Challenge 8 Week Challenge (Challenge).
Only one (1) voucher can be used per Challenge.
Challenge vouchers are transferrable and can be transferred to another current Goodlife member.
Challenge vouchers must be applied to the full price entry rate cannot be applied to any Early Bird or other discounted rate.
Challenge vouchers are not redeemable for cash or any other form of account credit or discount and are valid only during the membership term.
RED LABEL MEMBERSHIP VOUCHERS
Black Label members are granted 4 x $100 Red Label membership vouchers that entitle up to four (4) of their friends to:
a 21 day Red Label membership to a Goodlife club of their choice; or
exchange the Red Label membership for a 10% discount off the RRP of the Goodlife membership of their choice. This exchange must occur within the first seven (7) days of the activation by the friend.
Only one (1) voucher can be used per friend. The friend must not have been a member of Goodlife in the last three (3) months.
Red Label membership vouchers are not redeemable for cash or any other form of account credit or discount.
HYPOXI DISCOUNT
All Black Label members are eligible for a 10% discount on the RRP of HYPOXI packages of twelve (12) sessions or more. This offer is only valid at HYPOXI studios located in a Club and only to new HYPOXI clients. Not to be used in conjunction with any other offer. If the Black Label member schedules any HYPOXI sessions outside of their membership term, they will be required to sign in before accessing the Club.
MEMBERSHIP FREEZE
Black Label members are eligible for four (4) weeks of free membership freeze per year. Thereafter, a membership freeze will cost $5 per week. A freeze will extend the term of the membership.
QUARTERLY COACHING SESSION
Black Label members are entitled to one (1) complimentary quarterly coaching session (QCS) with a Goodlife Fitness Professional, subject the QCS terms and conditions displayed on the Goodlife website.
Every QCS must be booked within fourteen (14) days of the quarterly-anniversary. Outside of this period, the QCS is void. QCS appointments cannot be saved for use at a later date.
Whilst this offer is available to current customers of a Goodlife Fitness Professional, or those who have previously commenced or completed a Goodlife Fitness Professional program, the QCS will be subject to availability and Goodlife will nominate a Fitness Professional to conduct the appointment.
ARENA AND YOGA BOX ACCESS
Black Label members have unlimited access to exclusive additional group fitness classes conducted by Arena Championship Series, Arena Fit Series, and Yoga Box throughout the term of their Black Label membership only.
ARENA ACCESS & CODE OF CONDUCT
Members must abide by the Goodlife and Arena general terms and conditions including, but not limited to, not wearing shoes in the Arena studio, spraying feet upon entry into the Arena studio and bringing a towel, wraps and boxing gloves to all workouts. Arena Academy participants will be required to provide their own equipment that may include but not limited to mouth guard, shin pads, gloves and Gi.
Access to Arena is strictly for Black Label members only and when accompanied by a staff member. Access to the Fit Series area whilst reserved for a class is strictly for Fit Series or Black Label members only and when accompanied by a staff member.
Arena Championship Series and Fit Series classes must be booked through the specified booking system, otherwise the member may not be permitted to participate in the Arena Championship Series or Fit Series class.
ANNEXURE E - SPECIAL CONDITIONS FOR FIT SERIES ACCESS MEMBERSHIPS
These Special Conditions form part of the General Membership Terms & Conditions between Goodlife Operations Pty Limited (A.B.N. 59120953200) and Fit Series Access members who joined from 1 July 2019 and together constitute your membership agreement.
By signing your membership agreement and accessing the benefits of your Fit Series Access membership, you agree to the Special Conditions contained in this document.To the extent of any inconsistency with the General Membership Terms & Conditions, the terms of these Special Conditions shall prevail.
GUEST PASS
Members with Fit Series Access Membership are entitled to bring a guest to train for free on Friday, Saturday and Sunday during staffed hours only (“Guest Pass Access Hours”).
Members may bring a maximum of one (1) guest per day during Guest Pass Access Hours.
Members can bring one (1) different guest for each free visit.
Any guests must be accompanied by the member to gain access to the club.Prior to accessing the club, the guest must:
Provide proof of photo identification and sign the guest register;
Provide their name, age, address and phone number/email address;
Read, understand and agree to any terms of entry and club conduct; and
Read, understand and agree to any waiver and indemnity required by the Promoter.Guests cannot have been a member of Goodlife Health Clubs (including previous brands Goodlife have acquired) for the past three (3) months.
The Guest can only access and use the club and its facilities in accordance with the Goodlife age policy which restricts access and usage of certain equipment to minors.
The Goodlife age policy can be found at www.goodlife.com.au.
The Guest only receives access to non-paid services (including gym floor and group fitness) and all Paid Services are excluded. Paid Services include but are not limited to; Arena Championship Series, Arena Fit Series, Arena Academy, Yoga Box and Small Group Training, Personal Training, 12 week Challenges, Bootcamps, or HYPOXI.
CHALLENGE VOUCHERS
Fit Series Access members are granted 4 x $25 vouchers for Goodlife fitness and weight loss challenges, including but not limited to the 12 Week Challenge 8 Week Challenge (Challenge).
Only one (1) voucher can be used per Challenge.
Challenge vouchers are transferrable and can be transferred to another current Goodlife member.
Challenge vouchers must be applied to the full price entry rate cannot be applied to any Early Bird or other discounted rate.
Challenge vouchers are not redeemable for cash or any other form of account credit or discount and are valid only during the membership term.
RED LABEL MEMBERSHIP VOUCHERS
Fit Series Access members are granted 4 x $100 Red Label membership vouchers that entitle up to four (4) of their friends to:
a 21 day Red Label membership to a Goodlife club of their choice; or
exchange the Red Label membership for a 10% discount off the RRP of the Goodlife membership of their choice. This exchange must occur within the first seven (7) days of the activation by the friend.
Only one (1) voucher can be used per friend. The friend must not have been a member of Goodlife in the last three (3) months.
Red Label membership vouchers are not redeemable for cash or any other form of account credit or discount.
HYPOXI DISCOUNT
All Fit Series Access members are eligible for a 10% discount on the RRP of HYPOXI packages of twelve (12) sessions or more. This offer is only valid at HYPOXI studios located in a Club and only to new HYPOXI clients. Not to be used in conjunction with any other offer. If the Fit Series Access member schedules any HYPOXI sessions outside of their membership term, they will be required to sign in before accessing the Club.
MEMBERSHIP FREEZE
Fit Series Access members are eligible for four (4) weeks of free membership freeze per year. Thereafter, a membership freeze will cost $5 per week. A freeze will extend the term of the membership.
QUARTERLY COACHING SESSION
Fit Series Access members are entitled to one (1) complimentary quarterly coaching session (QCS) with a Goodlife Fitness Professional, subject the QCS terms and conditions displayed on the Goodlife website.
Every QCS must be booked within fourteen (14) days of the quarterly-anniversary. Outside of this period, the QCS is void. QCS appointments cannot be saved for use at a later date.
Whilst this offer is available to current customers of a Goodlife Fitness Professional, or those who have previously commenced or completed a Goodlife Fitness Professional program, the QCS will be subject to availability and Goodlife will nominate a Fitness Professional to conduct the appointment.
ARENA FIT SERIES ACCESS ONLY
Fit Series Access members have unlimited access to exclusive additional group fitness classes conducted by Arena Fit Series at Ashgrove, Coburg, Hindmarsh, Ipswich, Kingsway, Nundah, Taylors Lakes, Holland Park, and Wantirna throughout the term of their Black Label membership only.
Fit Series Access members do not have access to other Paid Services, and for the avoidance of doubt, do not have access to Arena Championship Series or other Arena classes except as set out above.
FIT SERIES ACCESS & CODE OF CONDUCT
Members must abide by the Goodlife and Arena general terms and conditions including, but not limited to, wearing shoes in the Fit Series area, bringing a towel, wraps and boxing gloves to all workouts.
Access to the Fit Series area whilst reserved for a class is strictly for Fit Series or Black Label members only and when accompanied by a staff member.
Fit Series classes must be booked through the specified booking system, otherwise the member may not be permitted to participate in the Fit Series class.
Summary
This policy outlines the permitted membership, access/club entry, equipment usage and program participation provisions for underage members or minors.
Definitions
Contractor: Including but not limited to; Exercise Professionals/Personal Trainers/Allied Health Professionals/ABN Rental Trainers. Legal Guardian: The person legally recognised as the primary caretaker of the minor (if not the parent of the minor). Minor: A member, casual visitor or guest under the age of 18. For the purposes of Table 1.1, ‘minor’ is in reference to the age range stipulated in applicable line of the table. Team Member: A person who is employed by Goodlife Operations Pty Ltd under a Contract of Employment.
Application
What is the Policy?
The following policies are to be followed at all times when allowing an underage person access to the club:
Membership is permitted only with the consent and signature of the minor’s parent/legal guardian on all membership contracts, pre-exercise questionnaires, guarantor forms and waivers.
If a minor wishes to redeem a free trial pass, casual visit, guest pass or the like, a full pre-exercise questionnaire and waiver must be completed and signed by the minor’s parent/legal guardian before entry to the club will be granted, and access / usage conditions are as set out in this policy.
A photograph of the minor must be taken and attached to their account for identification purposes.
Access is only permitted during staffed hours and permitted equipment use and class participation is set out in the table below.
A face to face induction with the Fitness Director or certified Team Member must be undertaken prior to any permitted use of the club facilities. The minor cannot opt out of the induction, and the minor’s parent/guardian must be in attendance for the entire induction.
Participation in programs developed for minors including Arena Academy, Kids Fitness, Swimming, Dance is subject to age and supervision policy of each specific program.
Pool usage and other recreational facilities will be governed by the club specific policy available on site relating to that pool or recreational facility.
Membership approval for age 13 and under must be approved in writing by GM Operations, GM Fitness or National Safety Manager.
Minor Usage & Access Requirements
Access Staffed hours and directly accompanied by an exercise professional
Cardio If prescribed by a medical or exercise professional and under their direct supervision
Weights If prescribed by a medical or exercise professional and under their direct supervision
Access Staffed hours and directly accompanied by a parent, legal guardian or exercise professional
Cardio Yes
Weights Yes, under the direct supervision of an exercise professional
Group Fitness Yes, excluding any weight bearing classes
Access Staffed hours only, however the minor may access the club independently during these hours.
Cardio Yes
Weights Yes, limited to pin-loaded strength equipment only
Group Fitness Yes, excluding any weight bearing classes
Arena Yes
HYPOXI Yes
Challenges Yes, excluding Fitter Faster Stronger and subject to the age and supervision policy of each specific Challenge
Kubofit Workout Plans No
Access Staffed hours only, however the minor may access the club independently during these hours.
Cardio Yes
Weights Yes
Group Fitness Yes
Arena Yes
HYPOXI Yes
Challenges Yes, subject to the age and supervision policy of each specific Challenge
Kubofit Workout Plans No
Access Adult access applies.
Cardio Yes
Weights Yes
Group Fitness Yes
Arena Yes
HYPOXI Yes
Challenges Yes
Kubofit Workout Plans No
These Special Conditions form part of the General Membership Terms & Conditions between Goodlife Operations Pty Limited (A.B.N. 59120953200) and Black Label members who joined from 1 July 2019 and together constitute your membership agreement.
By signing your membership agreement and accessing the benefits of your Black Label membership, you agree to the Special Conditions contained in this document. To the extent of any inconsistency with the General Membership Terms & Conditions, the terms of these Special Conditions shall prevail.
ARENA AND YOGA BOX ACCESS Black Label members have unlimited access to exclusive additional group fitness classes conducted by Arena Championship Series, Arena Fit Series, Arena Academy, and Yoga Box throughout the term of their Black Label membership only.
ARENA ACCESS & CODE OF CONDUCT Members must abide by the Goodlife and Arena general terms and conditions including, but not limited to, not wearing shoes in the Arena studio, spraying feet upon entry into the Arena studio and bringing a towel, wraps and boxing gloves to all workouts. Arena Academy participants will be required to provide their own equipment that may include but not limited to mouth guard, shin pads, gloves and Gi.
Access to Arena is strictly for Black Label members only and when accompanied by a staff member. Access to the Fit Series area whilst reserved for a class is strictly for Fit Series or Black Label members only and when accompanied by a staff member.
Arena Championship Series and Fit Series classes must be booked through the booking system on the Arena website, otherwise the member may not be permitted to participate in the Arena Championship Series or Fit Series class.
GUEST PASS Members with Black Label Membership are entitled to bring a guest to train for free on Friday, Saturday and Sunday during staffed hours only (“Guest Pass Access Hours”). Members may bring a maximum of one (1) guest per day during Guest Pass Access Hours. Members can bring one (1) different guest for each free visit. Any guests must be accompanied by the member to gain access to the club. Prior to accessing the club, the guest must:
Provide proof of photo identification and sign the guest register;
Provide their name, age address and phone number/email address;
Read, understand and agree to any terms of entry and club conduct; and
Read, understand and agree to any waiver and indemnity required by the Promoter
Guests cannot have been a member of Goodlife Health Clubs (including previous brands Goodlife have acquired) for the past three (3) months.
The Guest can only access and use the club and its facilities in accordance with the Goodlife age policy which restricts access and usage of certain equipment to minors.
The Guest only receives access to non-paid sercices (including gym floor and group fitness) and all paid services are excluded. Paid services include but are not limited to; Arena Championship Series, Arena Fit Series, Arena Academy, Yoga Box, and Small Group Training, Personal Training, 12 Week Challenges, Bootcamps, or HYPOXI.
CHALLENGE VOUCHERS Black Label members are granted 4 x $25 vouchers for Goodlife fitness and weight loss challenges, including but not limited to the 12 Week Challenge, and 8 Week Challenge. Only one (1) voucher can be used per challenge.
Challenge vouchers are transferrable and can be transferred to another current Goodlife member.
Challenge vouchers must be applied to the full price entry rate and cannot be applied to any Early Bird or other discounted rate.
Challenge vouchers are not redeemable for cash or any other form of account credit or discount and are valid only during the membership term.
RED LABEL MEMBERSHIP VOUCHERS Black Label memberships are granted 4 x $100 Red Label membership vouchers that entitle up to four (4) of their friends to:
A 21 day Red Label membership to a Goodlife club of their choice; or
Exchange the Red Label membership for a 10% discount off the TTP of the Goodlife membership of their choice. This exchange must occur within the first seven (7) days of the activation by the friend.
Only one (1) voucher can be used per friend. The friend must not have been a member of Goodlife in the last three (3) months. Red Label membership vouchers are not redeemable for cash or any other form of account credit or discount.
HYPOXI DISCOUNT All Black Label members are eligible for a 10% discount on the RRP of Hypoxi packages of twelve (12) sessions or more.
This offer is only valid at HYPOXI studios located in a Club and only to new HYPOXI clients. Not to be used in conjunction with any other offer. If the Black Label member schedules any HYPOXI sessions outside of their membership term, they will be required to sign in before accessing the Club.
MEMBERSHIP FREEZE Black Label members are entitled to one (1) complimentary quarterly coaching session (QCS) with a Goodlife Fitness Professional, subject to the QCS terms and conditions displayed on the Goodlife website.
Every QCS must be booked within fourteen (14) days of the quarterly-anniversary. Outside of this period, the QCS is void. QCS appointments cannot be saved for use at a later date.
Whilst this offer is available to current customers of a Goodlife Fitness Professional, or those who have previously commenced or completed a Goodife Fitness Professional program, the QCS will be subject to availability and Goodlife will nominate a Fitness Professional to conduct the appointment.
ACTIVATE SESSION Upon payment if a $99 start-up fee, Black Label members are eligible for an initial 45 minute consultation with a Goodlife Fitness Professional. Activate sessions must be booked within 14 days of the commencement of the membership.
INDEMNITY The Promoter or the Participating Outlets shall not be liable for any claim, loss or damage whatsoever which is suffered (including but is not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, except for any liability which cannot be excluded by law and the member indemnifies the Promoter and the Participating Outlet in relation to any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury which is suffered or sustained.
2 x Appointments with a Goodlife Fitness Professional for $49.
Limit of one Jumpstart package per member.
This offer is not available to current customers of a Goodlife Fitness Professional in Queensland, South Australia and Western Australia.
The total Jumpstart cost covers 2 x 30 minute appointments with a Goodlife Fitness Professional. The first session will include a health and fitness consultation to get an overview of your fitness goals.
No Administration Fee applies.
The first appointment must be booked within 7-days of purchase. The second appointment must be completed within 30-days of purchase. After this period, the offer is void. Offer expires 31st December 2020.
Appointments will be subject to availability and Goodlife will nominate a Fitness Professional to conduct sessions. This is subject to change in the event the nominated Goodlife Fitness Professional is not available.
Booked appointments cannot be cancelled or rescheduled, unless direct notice is given to the Goodlife Fitness Professional. Failure to give at least 24 hours notice of non-attendance will render the appointment fulfilled.
Jumpstart purchases cannot be refunded under any circumstances. They may be transferred to any eligible customer within the required time-frame.
The Promoter or the Participating Outlets shall not be liable for any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, except for any liability which cannot be excluded by law and the user of the pass indemnifies the Promoter and the Participating Outlet in relation to any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury which is suffered or sustained.
The Promoter is Goodlife Health Clubs, A.B.N. 59120953200.
Information on how to join makes up these Conditions.
Goodlife Operations Pty Ltd (“Goodlife”) (ABN 59 120 953 200) is offering this promotion in Goodlife Health Clubs Geelong in VICTORIA from 9am 16th September 2020 until 8pm 30th Octoberr 2020 at each Participating Outlets ("Promotional Period").
The promotion is available to individuals who sign up to Goodlife during the Promotional Period and have been a Goodlife member prior to the commencement date of this promotion (“previous members”).
The promotion offers the following membership options at any Participating Outlet:
$0 administrative fee for all new joiners during this promotional period
A discount of: $10 off standard rates for Blue Month to Month memberships. The price point for these memberships will be reduced to:
$15.99 per week for the membership term on the Blue Membership Month to Month; (Total minimum cost $73.95 over 1 month). Includes a Quarterly Coaching Fee of $9.99 with your direct debit payments.
$17.99 per week for the membership term on the Platinum Membership Month to Month; (Total minimum cost $71.96 over 1 month).
The $0 Start-up fee applies to all of the discounted memberships stated above.
Goodlife offers members a cooling off period, known seven (7) days after the initial contract date. A member can choose to terminate their membership by written request during the Breathing Space period. A member will be refunded their joining fee should they wish to terminate during this period, provided they comply with the standard requests contained in Goodlife’s Terms and Conditions.
The offer only applies to membership agreements entered into between the outlined promotion dates and cannot be run in conjunction with any other offer including but not limited to corporate discounts.
Goodlife shall not be liable for any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, except for any liability which cannot be excluded by law and the user of the pass indemnifies Goodlife in relation to any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury which is suffered or sustained.
The new member will be required to complete a 24/7 Induction, waivers and health screening tool prior to their first training session at Goodlife Health Clubs. Any minors will be required to have their membership signed by a parent or legal guardian, complete additional waivers & induction, and otherwise comply with the Goodlife Age Policy.
Except as set out above, the standard Membership Terms and Conditions for memberships apply. See www.goodlife.com.au for details.
Limit of one Kickstart package per member.
This offer is not available to current customers of a Goodlife Fitness Professional or those who have previously commenced or completed a Kickstart program.
The total Kickstart cost covers 3 x 45 minute appointments with a Goodlife Fitness Professional. The first session will include a health and fitness consultation to get an overview of your fitness goals.
No Administration Fee applies.
The first appointment must be booked within 14-days of purchase. The third appointment must be completed within 30-days of purchase. After this period, the offer is void.
Appointments will be subject to availability and Goodlife will nominate a Fitness Professional to conduct sessions. This is subject to change in the event the nominated Goodlife Fitness Professional is not available.
As part of the motivation to exercise strategy; booked appointments cannot be cancelled or rescheduled, unless direct notice is given to the Goodlife Fitness Professional. Failure to give at least 24 hours notice of non-attendance will render the appointment fulfilled.
Kickstart purchases cannot be refunded under any circumstances. They may be transferred to any eligible customer within the required time-frame.
The Promoter or the Participating Outlets shall not be liable for any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, except for any liability which cannot be excluded by law and the user of the pass indemnifies the Promoter and the Participating Outlet in relation to any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury which is suffered or sustained.
The Promoter is Goodlife Health Clubs, A.B.N. 59120953200.
1 x Appointment with a Goodlife Fitness Professional
Limit of one appointment per participating member, per 3-month window.
Whilst this offer is available to current customers of a Goodlife Fitness Professional, or those who have previously commenced or completed a Goodlife Fitness Professional program: the Quarterly Coaching (QC) appointments will be subject to availability and Goodlife will nominate a Fitness Professional to conduct the appointment. This is subject to change in the event the nominated Goodlife Fitness Professional is not available.
The QC appointment covers a 1 x 30-45 minute appointment with a Goodlife Fitness Professional. Quarterly Coaching is a training review of what training has been effective and what hasn’t; followed by some on-the-gym-floor movement coaching to ensure the member exercises in the safest (injury avoiding) and effective (result proven) ways relative to their goals.
A QC-fee will or will-not apply in accordance with your membership type. Not all membership types include a QC appointment.
Every appointment must be booked within 14-days of the quarterly-anniversary. Outside of this period, the QC is void. QC appointments cannot be saved for use at a later date.
As part of the motivation to exercise strategy; booked appointments cannot be cancelled or rescheduled. Failure to give at least 24 hours notice of non-attendance will render the appointment fulfilled.
QC-fee cannot be refunded under any circumstances. The QC appointment may be transferred to any eligible customer within the required time-frame, via management approval.
The Promoter or the Participating Outlets shall not be liable for any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, except for any liability which cannot be excluded by law and the user of the pass indemnifies the Promoter and the
Participating Outlet in relation to any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury which is suffered or sustained.
The Promoter is Goodlife Health Clubs, A.B.N. 59120953200.
These Special Conditions form part of the General Membership Terms & Conditions between Goodlife Operations Pty Limited (A.B.N. 59120953200) and Red Label Friend Members who access the Club from 1 July 2019 and together constitute your membership agreement.
By accessing the benefits of your Red Label Friend membership, you agree to the Special Conditions contained in this document.
To the extent of any inconsistency with the General Membership Terms & Conditions, the terms of these Special Conditions shall prevail.
To be eligible for a Red Label Friend membership, you must not have had a previous Red Label membership. You also must not have been a member of Goodlife for three (3) months prior to activating your Red Label Friend membership and you must live or work within a 20km radius of the Club.
Prior to accessing the Club you must:
Provide the original Red Label membership voucher and the name of the member who provided the voucher to you;
Provide proof of photo identification;
Provide your name, age, address and phone number/email address;
Read, understand and agree to any terms of entry and club conduct; and
Read, understand and agree to any waiver and indemnity required by Goodlife.
A Red Label Friend membership can only be used in accordance with the Goodlife Age Policy which restricts access and usage of certain equipment to minors. The Age Policy can be found at www.goodlife.com.au.
The Red Label Friend membership allows access to the selected club during staffed hours only. The Red Label membership includes basic club access only including group fitness, weights and cardio (subject to the Goodlife Age Policy). Unless expressly stated on the Red Label Friend membership, the Red Label membership does not include any additional products or services such as personal training, specialist programs such as the 12 Week Challenge, child minding, swimming pool, Arena, Fit Series or HYPOXI.
Once activated the Red Label Friend Membership is valid from the first visit date of use of the Red Label Friend membership and must be used on consecutive days. The Red Label Friend membership is valid only at the club selected at the time of registering for the Red Label Friend membership.
You acknowledge that Goodlife shall not be liable for any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, except for any liability which cannot be excluded by law and the user of the Goodlife Red Label Friend membership indemnifies Goodlife and the club in relation to any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury which is suffered or sustained.
The Red Label Friend membership must be activated before the expiry date on the Red Label Friend membership voucher or via the redemption card, and once activated is valid from the first visit date of use of the Red Label Friend membership and must be used on consecutive days for a 21 day term after which it expires. Red Label Friend membership vouchers that are not activated before the expiry date are void and no refunds will be provided. This offer cannot be used in conjunction with any other offer and cannot be redeemed for cash. See www.goodlife.com.au for these details.
You may within the first seven (7) days of your Red Label Friend membership, choose to trade your membership in for a 10% discount on a Platinum or Black Label membership. This will terminate your Red Label Friend membership and you will be unable to use your Red Label Friend membership for the remaining period.
The Promoter is conducting the promotion in selected Goodlife Health Clubs in QUEENSLAND, VICTORIA, SOUTH AUSTRALIA, WESTERN AUSTRALIA ("Participating Outlets").
Members that receive the Birthday Buddy Pass can bring a guest for free for 10 days from the day they receive the email.
The guest can be a different person per day (maximum one per day) for the duration of the pass however they must accompany the member and it must be during staffed hours only.
Guests must be accompanied by member to gain access to the club. Prior to accessing the club, the guest must:\
Provide proof of photo identification and sign the guest register;
Provide name, age, address and phone number/email address;
Read, understand and agree to any terms of entry and club conduct; and
Read, understand and agree to any waiver and indemnity required by the Promoter.
Guests cannot have been a member of Goodlife Health Clubs (including previous brands Goodlife have acquired) for the past twelve (12) months.
The guest can only access and use the Club and its facilities in accordance with the Goodlife age policy which restricts access and usage of certain equipment to minors. The Goodlife age policy can be found at www.goodlife.com.au.
The guest only receives access to non-paid services (including gym floor and group fitness) and all paid services are excluded. Paid services include but are not limited to; Arena Championship Series, Arena Fit Series, Arena Academy, Yoga Box and Small Group Training, Personal Training, 12 week Challenges, Bootcamps, or HYPOXI.
Where Clubs have 24hr operations, guests can only access the club during staffed hours as notified on the Goodlife website.
The Promoter is Goodlife Health Clubs, A.B.N. 59120953200.
The Promoter is conducting the promotion in selected health clubs in QUEENSLAND, VICTORIA, SOUTH AUSTRALIA, WESTERN AUSTRALIA ("Participating Outlets").
The “3 Month Complimentary Membership” offer is limited to one pass per person and valid for first time Goodlife users only.
The pass must be activated before the expiry date on the pass or via the redemption card/letter, and once activated is valid for 90 consecutive days.
Passes that are not activated before the expiry date are void.
Users must be at least 18 years of age.
The pass is valid only at the Goodlife Health Club selected at the time of validation (home club).
The pass does not include personal training unless specified otherwise nor does it include specialist programs such as the 12 Week Challenge.
This offer cannot be used in conjunction with any other offer, it cannot be redeemed for cash and it may have age restrictions around the access based on normal Goodlife membership T&C’s. See web-site for these details.
The Promoter shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of taking any of the prizes, except for any liability which cannot be excluded by law.
The Promoter is Goodlife Health Clubs, A.B.N. 59120953200.
The Promoter is conducting the promotion in selected health clubs in QUEENSLAND, VICTORIA, SOUTH AUSTRALIA, WESTERN AUSTRALIA ("Participating Outlets").
The “6 Month Complimentary Membership” offer is limited to one pass per person and valid for first time Goodlife users only.
The pass must be activated before the expiry date on the pass or via the redemption card/letter, and once activated is valid for 180 consecutive days.
Passes that are not activated before the expiry date are void.
Users must be at least 18 years of age.
The pass is valid only at the Goodlife Health Club selected at the time of validation (home club).
The pass does not include personal training unless specified otherwise nor does it include specialist programs such as the 12 Week Challenge.
This offer cannot be used in conjunction with any other offer, it cannot be redeemed for cash and it may have age restrictions around the access based on normal Goodlife membership T&C’s. See web-site for these details.
The Promoter shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of taking any of the prizes, except for any liability which cannot be excluded by law.
The Promoter is Goodlife Health Clubs, A.B.N. 59120953200.
The Promoter is conducting the promotion in selected health clubs in QUEENSLAND, VICTORIA, SOUTH AUSTRALIA, WESTERN AUSTRALIA ("Participating Outlets").
The “12 Month Complimentary Membership” offer is limited to one pass per person and valid for first time Goodlife users only.
The pass must be activated before the expiry date on the pass or via the redemption card/letter, and once activated is valid for 365 consecutive days.
Passes that are not activated before the expiry date are void.
Users must be at least 18 years of age.
The pass is valid only at the Goodlife Health Club selected at the time of validation (home club).
The pass does not include personal training unless specified otherwise nor does it include specialist programs such as the 12 Week Challenge.
This offer cannot be used in conjunction with any other offer, it cannot be redeemed for cash and it may have age restrictions around the access based on normal Goodlife membership T&C’s. See web-site for these details.
The Promoter shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of taking any of the prizes, except for any liability which cannot be excluded by law.
The Promoter is Goodlife Health Clubs, A.B.N. 59120953200.
The Promoter is conducting the promotion in selected Goodlife Health Clubs in QUEENSLAND, VICTORIA, SOUTH AUSTRALIA, WESTERN AUSTRALIA ("Participating Outlets").
A Free Pass refers to a 1, 3, 5, 7, 10, 14, 21 & 28 day free pass or trial pass offered by the Promoter to non-members allowing access to a Participating Outlet in accordance with these terms and conditions.
The “Free Pass” offer is limited to one Free Pass per person and valid for first time Goodlife users only who are non-members. The user must live or work in the local area.
Prior to accessing the Participating Outlet, Free Pass holders must:
Provide proof of photo identification;
Provide name, age, address and phone number/email address;
Read, understand and agree to any terms of entry and club conduct; and
Read, understand and agree to any waiver and indemnity required by the Promoter.
A Free Pass can only be used in accordance with the Goodlife Age Policy which restricts access and usage of certain equipment to minors. The Age Policy can be found at www.goodlife.com.au.
The Free Pass allows access to the selected Participating Outlet during staffed hours only.
The Free Pass must be activated before the expiry date on the Free Pass or via the redemption card/letter, and once activated is valid from the first visit date of use of the Free Pass and must be used consecutive days.
Free Passes that are not activated before the expiry date are void.
The Free Pass is valid only at the Participating Outlet selected at the time of registering for the Free Pass.
The Free Pass includes basic club access only including group fitness, weights and cardio (subject to the Goodlife Age Policy). Unless expressly stated on the Free Pass, a Free Pass does not include any additional products or services such as personal training, specialist programs such as the 12 Week Challenge, child minding, swimming pool, Arena , Fit Series or HYPOXI.
This offer cannot be used in conjunction with any other offer, it cannot be redeemed for cash. See www.goodlife.com.au for these details.
The Promoter or the Participating Outlets shall not be liable for any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, except for any liability which cannot be excluded by law and the user of the Free Pass indemnifies the Promoter and the Participating Outlet in relation to any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury which is suffered or sustained.
The Promoter is Goodlife Health Clubs, A.B.N. 59120953200.
Fitter Faster Stronger commences 4th September, 2020 and is available to current Goodlife Health Clubs members, staff and contractors. Non Members can register for the program by signing on with the Non Member registration that includes 8 Weeks Home Club membership.
Entries close 14th September 2020. Any entries after the start date of Fitter Faster Stronger will forfeit any value in materials or services which are released between date of purchase and start date. The registration fee is non-refundable other than by circumstances that would deem you unable to participate PRIOR to the program starting. In which case, you will be asked to provide relevant documentation.
You must be at least 18 years of age before registering in Fitter Faster Stronger. Goodlife staff and contractors are allowed to enter a staff category only and are not eligible for any of the member prizes. Participants must not use any performance enhancing supplements or strength enhancing drugs.
Goodlife Health Clubs reserve the right to interpret the rules and, where necessary, to amend the rules at its sole discretion and without notice to the individual competitors.
Rules and regulations of the judging criteria, terms and conditions and exercise rules must be followed. Failure to do so could result in disqualification from judging and cancellation of your entry. Rule interpretations and all judging decisions are final. All information and materials submitted by entrants into Fitter Faster Stronger become the sole and exclusive property of Goodlife Health Clubs. All entrants’ details will remain confidential and will not be disclosed without written permission.
The individuals featured in promotional material throughout Goodlife Health Clubs achieved extraordinary results; these are not “typical results”. Their photos represent examples of what can be achieved through a systematic application of exercise, nutrition, supplementation and goal setting. As individuals differ, so do their results, even when using the same program. Submission of an entry form in Fitter Faster Stronger 8 Week Challenge constitutes your acceptance of these rules, regulations, policies and registration.
Video & Scorecard - (Fitter Faster Stronger Category Only)
Each Friday from 10.00am AEST (Australian Eastern Standard Time) a video with a Workout of the Week (WOW) will be published online. The video will outline how the WOW must be completed and all associated rules and techniques.
A Scorecard with these same rules will be produced by your club and must be used and formally witnessed by an approved Goodlife Fitness Professional by way of signature. The Scorecard must be submitted by Monday of the following week at 10.00am (AEST) the following week - exactly ten (10) days after the video has been published. Any Scorecard submitted after this time, or without an appropriate approval, will not be ranked against other participants. Each WOW must be completed with a Goodlife Fitness Professional. Goodlife Fitness Professionals are independent operators and as such session availability and any associated fees must be discussed directly with the Fitness Professional.
Ranking
Each week, the submitted Scorecards will be consolidated into a leaderboard, ranking all the participants from your state. There will be six categories per state; Female Fitter Faster Stronger - Elite, Female Fitter Faster Stronger, Female Staff, Male Fitter Faster Stronger - Elite, Male Fitter Faster Stronger and Male Staff. The top spot will be given to the best score in each category per state (e.g.: fastest time, most reps completed, most weight lifted). Ranks will then be filtered down the table until all submitted scores have received a rank. A non-submitted score will be awarded a rank one point lower than the lowest submitted score. Scores that are equivalent to another score (e.g.: a draw) will receive the same rank, however ranks below will be skipped (e.g.: if two participants receive a ranking of one, then the second place score will receive a ranking of three).
Winners
To be eligible to be a category winner at club or state level, you must participate in all eight Workouts of the Week (WOW’s). There will be one male and one female winner from each category in each club and 1st, 2nd & 3rd place - male and female winners in each state (QLD, VIC, SA/WA Combined). In order to determine the winner, the weekly rankings will be added up for each person. By totalling the weekly WOW ranks, each participant will be given an overall score. To ensure correct technique, the top three from each region for each week may be required to provide video evidence and submit for the following week’s WOW. The person with the lowest overall score, or rank, will be put in the number one position. In the event of a tie, the first place will go to the participant with the most 1st place rankings.
MYBODYSCIENCE TOOLKIT
This service is hosted with a third party "MyBodyScience". Goodlife Health Clubs do not make any warranties or guarantees about the security or reliability of this service. Any personal information you enter at your own risk and we will not be liable for any losses or damages in connection with your use of this service.
The 8 Week Challenge commences 4th September, 2020 and is available to current Goodlife Health Clubs members, staff and contractors only. Non Members can register for the program by signing on with the Non Member registration that includes 8 Weeks Home Club membership.
Entries close 14th September, 2020. Any entries after the start date of the Challenge will forfeit any value in materials or services which are released between date of purchase and start date. The registration fee is non-refundable other than by circumstances that would deem you unable to participate PRIOR to the program starting. In which case, you will be asked to provide relevant documentation.
You must be at least 16 years of age before registering in the 8 Week Challenge. If you are under the age of 18, a parent or guardian will need to sign your registration Pre-Exercise Questionnaire and Consent forms on your behalf. Goodlife staff and contractors are allowed to enter a staff category only and are not eligible for any of the member prizes. Participants must not use any performance enhancing supplements or strength enhancing drugs.
Goodlife Health Clubs reserve the right to interpret the rules and, where necessary, to amend the rules at its sole discretion and without notice to the individual competitors.
Rules and regulations of the judging criteria, terms and conditions and exercise rules must be followed. Failure to do so could result in disqualification from judging and cancellation of your entry. Rule interpretations and all judging decisions are final. All information and materials submitted by entrants into the 8 Week Challenge become the sole and exclusive property of Goodlife Health Clubs. All entrants’ details will remain confidential and will not be disclosed without written permission.
The individuals featured in promotional material throughout Goodlife Health Clubs achieved extraordinary results; these are not “typical results”. Their photos represent examples of what can be achieved through a systematic application of exercise, nutrition, supplementation and goal setting. As individuals differ, so do their results, even when using the same program. Submission of an entry form in Transformation 8 Week Challenge constitutes your acceptance of these rules, regulations, policies and registration.
If you are unable to attend the first measurement date at your nominated club it will be rescheduled at the convenience of your club Fitness Director to ensure your measurements are recorded for appropriate tracking.
Judging Criteria
To be eligible to be a category winner at club or state level, you must participate in having both your before and after photos and measurements taken and submitted to the Fitness Director in club. There will be one male and one female winner selected from each club. The top 10 transformations in each state (QLD, VIC, SA/WA Combined) will then go in the running for the 1st, 2nd & 3rd place - male and female winners in their state. To determine the winner the final scoring will be based on 50% before and after photos and 30% measurement improvements, 15% final essay and 5% food diary submission.
Use of an app to track your food intake, such as MyFitnessPal, is an optional component of the 8 Week Challenge. Apps of this nature are owned and operated by third parties and, as such, Goodlife takes no responsibility for your use of the app or any resulting consequences. In the event that you have any questions regarding nutrition, Goodlife suggests that you seek medical advice.
MYBODYSCIENCE TOOLKIT
This service is hosted with a third party "MyBodyScience". Goodlife Health Clubs do not make any warranties or guarantees about the security or reliability of this service. Any personal information you enter at your own risk and we will not be liable for any losses or damages in connection with your use of this service.
Complimentary 21 Day Membership
Promoters: Goodlife Operations Pty Ltd and Grill’d
The Promoters are conducting the promotion in selected Goodlife Health Clubs in QUEENSLAND, WESTERN AUSTRALIA, SOUTH AUSTRALIA ("Participating Outlets") between 1st September 2020 9:00AM AEST and ends at each Participating Outlet on 31st November 2020 9:00PM AEST ("Promotional Period")
The Promoters are conducting the promotion in selected Goodlife Health Clubs in VICTORIA ("Participating Outlets") between 1st September 2020 9:00AM AEST and ends at each Participating Outlet on 31st January 2021 9:00PM AEST ("Promotional Period")
A Free Pass refers to a 21 day free pass or trial pass offered by the Promoters to non-members who are Relish members who make 2 transactions and scan their Relish Membership through the month of September to have access to a 3-week free Goodlife Membership.At the end of September; Relish Members who met the above criteria will receive an email with a 3-week free Goodlife Membership. The pass allows access to a Participating Outlet in accordance with these terms and conditions.
The “Free Pass” offer is limited to one Free Pass per person and valid for first time Goodlife users only who are non-members. The user must live or work in the local area.
Prior to accessing the Participating Outlet, Free Pass holders must:
Provide proof of photo identification;
Provide name, age, address and phone number/email address;
Read, understand and agree to any terms of entry and club conduct; and
Read, understand and agree to any waiver and indemnity required by the Promoter.
A Free Pass can only be used in accordance with the Goodlife Age Policy which restricts access and usage of certain equipment to minors. The Age Policy can be found at www.goodlife.com.au.
The Free Pass allows access to the selected Participating Outlet during staffed hours only.
The Free Pass must be activated before the expiry date on the Free Pass or via the redemption card/letter, and once activated is valid from the first visit date of use of the Free Pass and must be used consecutive days.
Free Passes that are not activated before the expiry date are void.
The Free Pass is valid only at the Participating Outlet selected at the time of registering for the Free Pass.
The Free Pass includes basic club access only including group fitness, weights and cardio (subject to the Goodlife Age Policy). Unless expressly stated on the Free Pass, a Free Pass does not include any additional products or services such as personal training, specialist programs such as the 8/12 Week Challenge, child minding, swimming pool, Arena , Fit Series or HYPOXI.
This offer cannot be used in conjunction with any other offer, it cannot be redeemed for cash. See www.goodlife.com.au for these details.
The Promoter or the Participating Outlets shall not be liable for any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, except for any liability which cannot be excluded by law and the user of the Free Pass indemnifies the Promoter and the Participating Outlet in relation to any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury which is suffered or sustained.
The Promoter is Goodlife Health Clubs, A.B.N. 59120953200.
The Promoter is conducting the promotion in selected Goodlife Health Clubs in QUEENSLAND, VICTORIA, SOUTH AUSTRALIA, WESTERN AUSTRALIA ("Participating Outlets") valid from October 7, 2020 until October 14, 2020.
The “October Halloween Open Week Guest Pass” offer is limited to a 7 day “October Halloween Open Week Guest Pass” per person and valid for first time Goodlife users only who are non-members. The user must live or work in the local area. Members can bring a guest to train for free during staffed hours only (“Guest Pass Access Hours”). Members may bring a maximum of one (1) guest per day during “October Halloween Open Week Guest Pass” Access Hours. Members can bring one (1) different guest for each free visit. Any guests must be accompanied by the member to gain access to the club.
Prior to accessing the Participating Outlet, “October Halloween Open Week Guest Pass” holders must:
Provide proof of photo identification;
Provide name, age, address and phone number/email address;
Read, understand and agree to any terms of entry and club conduct; and
Read, understand and agree to any waiver and indemnity required by the Promoter.
A “October Halloween Open Week Guest Pass” can only be used in accordance with the Goodlife Age Policy which restricts access and usage of certain equipment to minors. The Age Policy can be found at www.goodlife.com.au.
The “October Halloween Open Week Guest Pass” allows access to the selected Participating Outlet during staffed hours only.
The “October Halloween Open Week Guest Pass” includes basic club access only including group fitness, weights and cardio (subject to the Goodlife Age Policy). It does not include any additional products or services such as personal training, specialist programs such as the 12 Week Challenge, child minding, swimming pool, Arena , Fit Series or HYPOXI.
This “October Halloween Open Week Guest Pass” cannot be used in conjunction with any other offer, it cannot be redeemed for cash. See www.goodlife.com.au for these details.
The Promoter or the Participating Outlets shall not be liable for any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, except for any liability which cannot be excluded by law and the user of the Free Pass indemnifies the Promoter and the Participating Outlet in relation to any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury which is suffered or sustained.
The Promoter is Goodlife Health Clubs, A.B.N. 59120953200.
Terms of Equipment Hire
Hire Agreement between You and Goodlife
These Terms of Equipment Hire, together with the Hire Schedule provided to You by Goodlife, set out the terms of the hire agreement (Agreement) between You and Goodlife. The provision or acceptance of a Hire Schedule shall not form a separate agreement between You and Goodlife but shall constitute part of this Agreement.
Definitions
In this Agreement:
ACL means the Australian Consumer Law which is contained in Schedule 2 of the Competition and Consumer Act 2010 (Cth).
Business Day means a day that is not a Saturday, Sunday or public holiday in Sydney.
Club means the Goodlife club specified in the Hire Schedule.
Commencement Date means the commencement date specified in the Hire Schedule.
Consumer Guarantees means the guarantees relating to the supply of goods and services contained in the ACL.
Equipment means the equipment specified in the Hire Schedule.
Goodlife means Goodlife Operations Pty Ltd ABN 59 120 953 200 and includes its substitutes, successors and permitted assigns.
GST has the same meaning as in the A New Tax System (Equipment and Services Tax) Act 1999 (Cth).
Hire Charge means the hire charge specified in the Hire Schedule.
Hire Period means the period specified in the Hire Schedule.
Hire Schedule means the document that specifies the Equipment to be hired, the Hire Period, the Hire Charge and any other details relating to the hire of the Equipment.
Security Bond means the security bond amount specified in the Hire Schedule.
Terms of Equipment Hire means the terms and conditions set out in this document.
You/Your means the Renter specified in the Hire Schedule.
Hire Period
Goodlife agrees to rent the Equipment to You for the Hire Period and You agree to take the Equipment on hire for the Hire Period.
If You continue to use the Equipment after the end of the Hire Period with Goodlife’s consent, a weekly holding over arrangement will apply on the same terms as this Agreement, terminable by either party giving 48 hours’ notice to the other party. At any time during the period of holding over, Goodlife may increase the weekly hire charge to an amount determined in its absolute discretion by notice to You.
If You return the Equipment to Goodlife before the expiration of the Hire Period, You are required to pay all Hire Charges in respect of the Hire Period.
Hire Charge and other charges
You must pay Goodlife the Hire Charge by equal weekly instalments in advance and by direct debit to the bank account nominated by Goodlife from time to time, commencing from the Commencement Date.
In addition to the Hire Charges, You agree to pay:
if You require Goodlife to deliver or collect the Equipment, Goodlife’s reasonable costs of delivery or collection. Such charge may include a waiting fee (charged at cost) in addition to the delivery and collection fee if the nominated time for delivery or collection of the Equipment is delayed by You;
if You do not return the Equipment in clean and good working condition, charges for the cleaning and repair of the Equipment;
any stamp duty or GST arising out of this Agreement;
any other applicable levies, fines, penalties and any other government charges arising out of Your use of the Equipment;
reasonable charges for payment made by credit card; and
If You do not pay a Hire Charge by the due date, Goodlife may charge you additional fees in accordance with their third party payment provider’s terms and conditions.
Your warranties
You warrant that:
You are a member of a Goodlife gym and You are over the age of 18 years;
You do not owe any money to Goodlife in relation to Your gym membership;
You will not breach any copyright or other restriction in relation to or in connection with, the Equipment; and
in selecting the Equipment You have not relied on Goodlife's skill and judgment or on any representations made by or on behalf of Goodlife and agree that the Equipment complies with their description, are in merchantable condition and are fit for Your purpose.
Your obligations
You must:
keep the Equipment in clean and good condition;
ensure that the Equipment is used only for the purpose for which it is designed;
at all times during the Hire Period, store the Equipment safely and securely;
whenever You are moving the Equipment, ensure the safe loading, securing and transporting of all Equipment and observe any safety directions advised by Goodlife to ensure its safe loading and handling;
comply with any social distancing controls advised by Goodlife at all times when collecting or returning the Equipment;
not use the Equipment for any illegal purpose;
not in any way alter, modify, tamper with, damage or repair the Equipment without Goodlife’s prior written consent; and
not deface, remove, vary or erase any identifying marks, plate, number, notices or safety information, on the Equipment.
You are responsible for any loss, theft or damage to the Equipment from any and every event whatsoever and howsoever and by whosoever caused during the Hire Period except where any such loss, theft or damage was caused by Goodlife’s actions.
If the Equipment breaks down or becomes unsafe to use during the Hire Period You must:
immediately stop using the Equipment and notify Goodlife;
take all steps necessary to prevent injury occurring to persons or property as a result of the condition of the Equipment;
take all steps necessary to prevent any further damage to the Equipment itself; and
not repair or attempt to repair the Equipment without Goodlife’s written consent.
If the Equipment has broken down or become unsafe to use as a result of Your acts or omissions, (or the acts or omissions of Your employees or contractors) or if the Equipment is lost, stolen or damaged beyond fair wear and tear during the Hire Period, You will be liable for:
any costs incurred by Goodlife to recover and repair or replace the Equipment; and
the Hire Charges for that portion of the Hire Period during which the Equipment is being recovered and repaired or replaced,
Provided that You pay the costs and charges described in this clause, Goodlife will make best endeavours to return or replace the Equipment, and You must continue to pay the Hire Charges for the remainder of the Hire Period.
End of Hire Period
Within 3 Business Days after the earlier of the end of the Hire Period (including, without limitation, the Hire Period having ended due to the Club reopening for trade) and the date that this Agreement ends, You must return the Equipment to the Club in the same clean and good working order it was in when You received it, ordinary fair wear and tear excluded.
If the Equipment is not returned in accordance with clause 7(a):
You must continue to pay the Hire Charge to Goodlife for each day that You are in breach of Your obligation under clause 7(a); and
to avoid doubt, Goodlife may use any amount of the Security Bond towards remedying Your non-compliance.
This obligation survives termination of this Agreement.
It is Your responsibility to return the Equipment to the Club You hired it at the agreed time and date.
Security Bond
On or before the Commencement Date, You must pay to Goodlife the Security Bond by credit card.
If Goodlife (acting in good faith) is of the opinion that you have not complied with an obligation under this Agreement or that any money owing by You to Goodlife under this Agreement is due and unpaid, Goodlife may:
use any amount of the Security Bond without notice to You; and
apply that amount towards remedying the non-compliance.
You must, if requested by Goodlife and within 10 days of demand, replace any amount of the Security Bond used by Goodlife.
Goodlife must, if You have complied with all of Your obligations under this Agreement, return the Security Bond to You within 10 Business Days after the end of this Agreement.
Termination
If You breach any clause whatsoever of this Agreement or become bankrupt or insolvent, then Goodlife may terminate this Agreement by doing all or any of the following:
retaking possession of the Equipment at Your cost, including by entering Your premises to do so and You expressly consent to Goodlife entering Your premises for the purposes of recovering the Equipment;
serving a notice of termination on You; and
instituting proceedings against You for possession of the Equipment and recovery of all monies owing by You.
Indemnities and exclusion of liabilities
Subject to clause 10(c), and except as expressly provided to the contrary in this Agreement, all guarantees, terms, conditions, warranties, undertakings, inducements or representations whether express or implied, statutory or otherwise, relating to this Agreement or its subject matter are excluded to the maximum extent permitted by law.
Nothing in this Agreement excludes, restricts or modifies any right or remedy, or any guarantee, term, condition, warranty, undertaking, inducement or representation, implied or imposed by any legislation which cannot lawfully be excluded or limited. This may include the Consumer Guarantees.
Where Goodlife is not able to exclude a guarantee, term, condition, warranty, undertaking, inducement or representation imposed by legislation in relation to this Agreement,(‘Non-Excludable Provision’), and Goodlife is able to limit Your remedy for a breach of the Non-Excludable Provision, then Goodlife’s liability for breach of the Non-Excludable Provision is limited to (at its election):
in the case of goods, the repair or replacement of the goods or the supply of substitute goods (or the cost of doing so); or
in the case of services, the supplying of the services again, or the payment of the cost of having the services supplied again.
Subject to Goodlife’s obligations under the Non-Excludable Provisions and to the maximum extent permitted by law, Goodlife’s maximum aggregate liability for all claims under or relating to this Agreement or its subject matter, whether in contract, tort (including without limitation negligence), in equity, under statute, under an indemnity, is limited to an amount equal to the fees paid by You under this Agreement.
(Subject to clauses 10(c) and 10(d), Goodlife will not be liable to You for any consequential, indirect or special loss or damage, loss of actual or anticipated profits or revenue, loss of business, business interruption, wasted costs You have incurred or any loss suffered by third parties under or relating to this Agreement or its subject matter, whether in contract, tort (including without limitation negligence), in equity, under statute, under an indemnity, whether or not such loss or damage was foreseeable and even if advised of the possibility of the loss or damage.
You are liable for and indemnify Goodlife against all liability, claims, damage, loss, costs and expenses (including, without limitation, legal fees, costs and disbursements on a full indemnity basis, whether incurred or awarded against Goodlife and any environmental loss, cost, damage or expense) in respect of:
personal injury, illness or death;
damage to property; or
a claim by a third party,
in respect of Your hire or use of the Equipment or Your breach of the Agreement, including without limitation isolation fines issued by the State police.
Each indemnity in this Agreement is a continuing obligation, separate and independent from the other obligations of the parties and survives termination, completion and expiration of this Agreement. It is not necessary for a party to incur expense or make any payment before enforcing a right of indemnity conferred by this Agreement.
Goodlife will not be liable to You for any acts or omissions of any person supplied by Goodlife where that person is acting under Your direction and control during the Hire Period and You indemnify Goodlife against all liability, claims, damage, loss, costs and expenses (including, without limitation, legal fees, costs and disbursements on a full indemnity basis, whether incurred or awarded against Goodlife and any environmental loss, cost, damage or expense) arising from or incurred in connection with such acts or omissions.
Title to Equipment
You acknowledge that Goodlife owns the Equipment and that You have rights to use the Equipment as a bailee only. You do not have any right to pledge Goodlife's credit in connection with the Equipment and agrees not to do so. You must not to agree, attempt, offer or purport to sell, assign, sub-let, lend, pledge, mortgage let on hire or otherwise part with or attempt to part with the personal possession of or otherwise deal with the Equipment.
Online booking system
You acknowledge that Goodlife t uses an online booking system provided by a third party provider to accept Equipment hire orders. Goodlife is not liable to You in connection with Your use of the online booking system or any content posted on the third party website.
Privacy
Goodlife will comply with the Australian Privacy Principles in all dealings with You.
Goodlife may need to collect personal information about You, including but not limited to, Your full name and address, drivers licence details, credit card details, date of birth, and credit or business history. You consent to Goodlife using Your personal information in order to:
fulfill functions associated with the hire of Equipment to You, including but not limited to assessing Your credit worthiness, or exercising Goodlife’s rights under clause 21; and
prevent theft of the Equipment.
You also consent to Goodlife disclosing Your personal information to Goodlife’s service providers, contractors and affiliated companies from time to time to help improve and market Goodlife’s services to You.
You have the right to access the personal information Goodlife holds about You. Copies of Goodlife’s Privacy Policy are available upon request or https://www.goodlife.com.au/privacy-policy/.
Signing
The person signing or accepting the terms of this Agreement for and on behalf of You warrants that he or she has Your authority to enter into this Agreement on Your behalf and grant the security interests in connection with it and is empowered to bind You to this Agreement and each security interest granted in connection with it. The person signing or accepting the terms of this Agreement indemnifies Goodlife against all losses, costs and claims incurred by Goodlife arising out of the person so signing this Agreement not in fact having such power and/or authority.
Entire agreement
This Agreement comprises the entire agreement between the parties. No additional terms and conditions (including any terms contained in any purchase order supplied by You) apply to the hire of the Equipment unless the Agreement is varied in accordance with clause 18.
No reliance
Subject to clause 10, You acknowledge that neither Goodlife nor any person acting on Goodlife’s behalf have made any representation or other inducement to You to enter into this Agreement and You have not entered into the Agreement in reliance on any representations or inducements (including in relation to the use of the Equipment) except for those representations contained in this Agreement.
Assignment
Goodlife may assign this Agreement to any third party without Your consent.
Variation
To the extent that a variation to this Agreement is not detrimental to You, from time to time, Goodlife may vary this Agreement. If Goodlife intends to do so, Goodlife will give You 28 days’ written notice of the varied terms. If You have reasonable grounds to believe the change will be detrimental to Your rights, You may terminate this Agreement without penalty within 28 days of receiving the notice. Any other variation of the Agreement must be agreed in writing by You and Goodlife.
No waiver
Time is of the essence of this Agreement, except that no delay by Goodlife in exercising any right or power will operate as a waiver of that right or power nor will any single or partial exercise of any right or power preclude any other or further exercise of that right or power.
Governing law
This Agreement is governed by the law of New South Wales, Australia.
Personal Property Securities Act
In this clause:
PPSA means the Personal Property Securities Act 2009 (Cth); and
words and phrases that have defined meanings in the PPSA have the same meaning as in the PPSA unless the context indicates otherwise.
The Hire Period (including any extensions or renewals) must not continue beyond the period of 2 years from the date You first took possession of the Equipment.
Notwithstanding any other provision in this Agreement, You must return the Equipment to Goodlife before the end of that period.
If, despite this clause Goodlife considers that this Agreement provides for any security interest, You:
consent to Goodlife perfecting the security interest by registration under the PPSA; and
agree to do anything Goodlife reasonably asks to ensure that the security interest:
is enforceable, perfected and otherwise effective; and
has priority over all other security interests.
TERMS AND CONDITIONS OF THE DEBITSUCCESS DIRECT DEBIT REQUEST (DDR) SERVICE AGREEMENT
1. INITIAL TERMS
Debitsuccess will debit your nominated account for the amounts and at the frequency of payments as agreed between us on the Debitsuccess DDR Contract, authorised and accepted by you.
2. CHANGE OF TERMS
In the unlikely event that the initial terms are to change, they can only do so in accordance with your Contract and we must give you at least 14 days’ notice of the changes including if applicable the new amount, new frequency and next debit date.
3. DEFERRING OR STOPPING A PAYMENT
Should you wish to defer a payment to another date you must contact Debitsuccess before the date of that payment to request the deferment. Deferments are entirely at the discretion of Debitsuccess and will depend on the length of deferment, the current state of your account and your past history. You may request us to stop an individual payment however you will still be liable to make this payment by some other method or your account will become overdue
4. ALTERING THE SCHEDULE
Should you wish to alter the payment frequency or Day to Debit, contact Debitsuccess and we, at our discretion, may be able to make the changes you require. There may be a fee charged for this service (details of any fees payable can be obtained by contacting Debitsuccess on 1-800 148 848). Any changes made will not affect the total amount you would otherwise have paid over the minimum term of your Contract.
5. SUSPENDING THE PAYMENTS
Suspension of payments may be possible under the terms of your Facility Membership Agreement. Payments may be suspended for a minimum of 2 weeks at a time so long as the total time suspended within the minimum term does not exceed 6 weeks. In order to suspend payments you should contact Debitsuccess at least 3 days prior to the date of the first suspended payment. There is a charge of $5.00 per week while the contract is suspended unless a different fee is specified on the front of this Contract. Any time spent on suspension will be added onto the minimum term of the Contract so that the sum of the instalments payable for the minimum term or number of payments shall still be payable regardless of any suspension or suspension charges made.
6. CANCELLING THE PAYMENTS
You can cancel this Direct Debit Request Authority by requesting this of Debitsuccess or your bank. Cancellation of the authority to debit your account will not terminate this contract or remove your liability to make the payments you have agreed to.
7. DISPUTES
If you dispute any debit payment, you must notify Debitsuccess immediately. Debitsuccess will respond to your dispute within 7 working days and will immediately refund the amount of the debit if we are not able to substantiate the reason for it. If you do not receive a satisfactory response from us to your dispute contact your financial institution who will respond to you with an answer to your claim within 5 business days if your claim is lodged within 12 months of the disputed drawing, or within 30 business days if your claim is lodged after 12 months from the disputed drawing.
8. NON WORKING DAY
When the day to debit falls on a weekend or public holiday the debit will be initiated on the next working day.
9. DISHONOURED PAYMENTS
It is your responsibility to ensure that on the due date clear funds are available in your nominated account to meet the direct debit payment. Should your payment be dishonoured, Debitsuccess will debit the amount indicated on the front of this Contract with your next payment and may, if we have not received instructions to the contrary from you, debit both the current due payment and the now overdue payment(s) on the same day. Debitsuccess may debit other fees or costs involved with debt collection in accordance with the terms and conditions of the Contract.
10. ENQUIRIES
All enquiries should be directed to Debitsuccess and should be made at least 1 working day prior to the next scheduled debit date.
11. YOUR OTHER RESPONSIBILITIES
In addition to those already mentioned, you are responsible for ensuring that your nominated account is able to accept direct debits. If it is not, it is your responsibility to provide Debitsuccess with a new account number.
DEBITSUCCESS’ PRODUCT DISCLOSURE STATEMENT
ABOUT US
This Short-Form Product Disclosure Statement (Short-Form PDS) is prepared by Debitsuccess Pty Ltd ABN 32 095 551 581 (Debitsuccess, We, Us). We are a wholly owned subsidiary of TSG Holdings (AUST) No.2 Pty Ltd ABN 89 608 821 281 and a related company of Transaction Services Holdings Limited ARBN 125 664 860 (‘TSHL’).
HOW TO CONTACT US
You can contact Us by telephone (1800 148 848), by fax (1800 777 084), via our website (www.debitsuccess.com.au) or by writing to us at PO Box 577, Mt Waverley Victoria 3149.
PRODUCT ISSUER
Debitsuccess is the issuer of the Debitsuccess Direct Debit Payment Product (the Product) under an intermediary authorisation with THSL. THSL hold an Australian Financial Services Licence (No. 338256) and We are an authorised representative of THSL (AR 407894) authorised to provide financial product advice about and deal in the Product.
THE PRODUCT
The Product is a non-cash payment facility which allows you to enter into an arrangement with us for the payment of reoccurring amounts to a single merchant by direct debit from your nominated bank account or credit card ('Account'). We can only provide the facility to you if we have received a completed Direct Debit Request that you have agreed to.
UPDATED INFORMATION
Some information might change from time to time. We will issue a supplementary or replacement Short-Form PDS to you if there is a materially adverse change to or omission from the information. For other changes, you can obtain up to date information by contacting us. We will send you updated Information free of charge on request.
DISCLAIMER
All information in this Short-Form PDS is general only and does not take account of your individual objectives, financial situation or specific needs. You should consider how the information in this Short-Form PDS meets your needs before deciding to apply for the Product.
OTHER INFORMATION THAT FORMS PART OF THIS SHORT-FORM PDS
The following documents are incorporated into, and form part of, this Short-Form PDS:
1. The Terms and Conditions of the Debitsuccess Contract and/or your customer/service contract; and
2.The Terms and Conditions of the Debitsuccess Direct Debit Request (DDR) Service Agreement.
You should read these documents as they include important information about the terms and conditions that apply to our provision of the Product to you, including information about cancellation and termination rights, breach of contract, liability and privacy. They are printed on the back of our Direct Debit Request (DDR) which you will be given by the merchant you require your payment to be made to. The documents are also publically available to view or download from our website or you can ask us for a copy.
SUMMARY OF FEATURES AND BENEFITS OF THE PRODUCT
The Product allows you to make recurring payments from your Account to a single merchant - for example a club or organisation you have membership to. It has many benefits, the key ones are summarised below:
Certainty - you can align payments to your income stream by nominating the day payments are to be deducted from your Account and the frequency.
Flexibility - nominate payments to continue or stop on expiry of the minimum term.
Responsiveness - you can elect to pay more over a shorter term (paying off your liability earlier) or if your circumstances change you can arrange to make 'catch-up' payments in special circumstances.
Security of Data - we have in place security systems of a very high standard which comply with the Payment Card Industry Data Security Standards to ensure that your personal information is secure from unauthorised access.
SUMMARY OF RISKS OF USING THE PRODUCT
The Product is designed to provide you with a simple and easy to use payment solution. The Product is not 100% risk free and there are some risks associated with use of the Product. We cannot debit your account if you give us incorrect Account Detail or if you have insufficient clear funds in your Account and in the unlikely event that our systems or service providers are temporarily unavailable we may not be able to debit your Account on the nominated day.
DISPUTE RESOLUTION
If you are not satisfied with our services, please telephone our internal dispute resolution service on 1800 148 848 or write to us. We will acknowledge your complaint in writing within 7 days and endeavour to resolve it promptly. If you are not satisfied with our response, we are a member of the Financial Ombudsman Service, an external dispute resolution body who you can contact by telephone (1300 780 808), fax (03 9613 6399), in writing (GPO Box 3, Melbourne VIC 3001) or via their website (www.fos.org.au).
COSTS AND OTHER AMOUNTS PAYABLE
We may deduct the following fees from your Account at the times indicated:
Fee
Administration*
Amount
A maximum amount of $110. The fee could range between $0 and $110 depending on your arrangement with your merchant
For example: You may be charged a one off fee of $10 if so it will be clearly indicated on the DDR form that you complete with your merchant
When Payable
Once only when Product is first established
Fee
Reversal
Amount
Up to $15
When Payable
On the Dishonour of a payment
Fee
Debt Collection**
Amount
$50 plus 25% of full outstanding balance.
For example, if your outstanding balance was $200, the Debt Cancellation Fee owing, in addition to the outstanding contract balance of $200, will be $100 (comprising $50 plus 25% of the remaining balance (i.e. 25% of $200).
When Payable
On cancellation of the product due to your failure to pay the required amounts under your customer/membership contract resulting in the referral of your account to Debt Collection.
*The fees noted in the table above are maximum amounts charged by Debitsuccess in relation to the provision of the product. The actual amounts payable are set out in your customer/membership contract. You will be notified in writing of the amount you pay before the Product is issued to you. ** This fee will only be charged if Debitsuccess provides Debt Collection Services to the business providing goods or services to you. If this is the case, the terms relating to Debt Collection Services set out in your customer/membership agreement will also apply.
This Short-Form Product Disclosure Statement is dated 7 December 2016 and provides a summary of key information in the Product Disclosure Statement as at that date. We will provide you with a Product Disclosure Statement free of charge on request.
Price reduction a combination of Initial Licence Fee (previously $1600), and from the first 12x Weekly Rental Payments (previously $1650)
Available to new and unmodified licensees of Goodlife Health Clubs Personal Training
Minimum requirements: Cert. IV Fitness plus current fitness registration, CPR, first aid, relevant insurances, WWC/Bluecard
Start date within 30 days of promotion
Promotion may cease at any time without notice
Information on how to join makes up these Conditions.
Goodlife Operations Pty Ltd (“Goodlife”) (ABN 59 120 953 200) is offering this promotion in selected Goodlife Health Clubs in SOUTH AUSTRALIA, QUEENSLAND, and WESTERN AUSTRALIA) from 9am 1 October 2020 until 12am 31st October 2020 at each Participating Outlets ("Promotional Period").
The promotion is available to individuals who sign up to Goodlife during the Promotional Period and have not been a Goodlife member for three (3) months prior to the commencement date of this promotion (“new members”).
The promotion offers the following membership options at any Participating Outlet:
$0 administrative fee for all new joiners during this promotional period
10% discount on Blue & Platinum memberships
$16.19 a week for the membership term on the Blue Membership 18 Month; (Total minimum cost $1,322.76 over 18 months). Includes a Quarterly Coaching Fee of $9.99 with your direct debit payments.
$17.99 a week for the membership term on the Blue Membership 12 Month; (Total minimum cost $975.44 over 12 months). Includes a Quarterly Coaching Fee of $9.99 with your direct debit payments.
$23.39 a week for the membership term on the Blue Membership Month to Month; (Total minimum cost $103.55 over 1 month). Includes a Quarterly Coaching Fee of $9.99 with your direct debit payments.
$18.89 a week for the membership term on the Platinum Membership 18 Month; (Total minimum cost $1,473.42 over 18 months).
$20.69 a week for the membership term on the Platinum Membership 12 Month; (Total minimum cost $1,075.88 over 12 months).
$25.19 a week for the membership term on the Platinum Membership Month to Month; (Total minimum cost $100.76 over 1 month).
Goodlife offers members a cooling off period, known ten (10) days after the initial contract date. A member can choose to terminate their membership by written request during the Breathing Space period. A member will be refunded their joining fee should they wish to terminate during this period, provided they comply with the standard requests contained in Goodlife’s Terms and Conditions.
The offer only applies to membership agreements entered into between the outlined promotion dates and cannot be run in conjunction with any other offer including but not limited to corporate discounts.
Goodlife shall not be liable for any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, except for any liability which cannot be excluded by law and the user of the pass indemnifies Goodlife in relation to any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury which is suffered or sustained.
The new member will be required to complete a 24/7 Induction, waivers and health screening tool prior to their first training session at Goodlife Health Clubs. Any minors will be required to have their membership signed by a parent or legal guardian, complete additional waivers & induction, and otherwise comply with the Goodlife Age Policy.
Except as set out above, the standard Membership Terms and Conditions for memberships apply. See www.goodlife.com.au for details.
The Promoter is conducting the promotion in selected health clubs in QUEENSLAND, VICTORIA, SOUTH AUSTRALIA, AND WESTERN AUSTRALIA. ("Participating Outlets") between 9am 1 October 2020 and close of business at each Participating Outlet on 31 October 2020. ("Promotional Period").
To be eligible for the 14 days free, the member must refer a friend who joins.
Maximum of 28 days free available to each participating member (equal to two (2) referral joiners).
The 14 days free is added as a payment break in the member’s membership except for South Australia where the 14 Days free is included in the minimum term of the membership, normal membership conditions apply thereafter.
The offer cannot be redeemed in conjunction with any other offer.
The participant confirms and warrants that they have the consent of the people they are referring to provide their details to the Promoter for the purpose of being contacted by the Promoter in relation to the Promoter’s products and services.
The Promoter or the Participating Outlets shall not be liable for any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, except for any liability which cannot be excluded by law and the user of the pass indemnifies the Promoter and the Participating Outlet in relation to any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury which is suffered or sustained.
The Promoter is Goodlife Health Clubs, A.B.N. 59120953200.
Goodlife Health Clubs, A.B.N. 59120953200 (“the Promoter”) is conducting the promotion in each Goodlife Health Club in QUEENSLAND, SOUTH AUSTRALIA, and WESTERN AUSTRALIA ("Participating Outlets") from 9 am on 5 October 2020 until 9 pm on 31 October 2020 ("Promotional Period").
The promotion offers the following membership at any Participating Outlet:
Membership Type: $0 joining + No Lock In contracts + Pay nothing until 2021
Offer 1: Weekly membership rate of $15.99 on a Month to Month Blue Membership (Total minimum cost $63.96 over 1 month); or
Offer 2: Weekly membership rate of $17.99 on a Month to Month Platinum Membership (Total minimum cost $71.96 over 1 month)
Pay nothing until 2021 means no debits will take place until 4th January 2021. Minimum term and minimum cost are applicable from the first debit date of January 4th 2021. 30 days’ notice to cancel on a month to month agreement.
4. Goodlife offers members a cooling off period, period that commences on the initial contract date and expires seven (7) days after the initial contract date. A member can choose to terminate their membership during the cooling off period, if the member submits a written request to terminate their membership within the seven (7) day period. A member will be refunded their joining fee should they wish to terminate during this period, provided they return the membership card and/or 24.7 access pass or any other merchandise received on joining. The offer only applies to new memberships and cannot be run in conjunction with any other offer including corporate discounts.
5. The Promoter or the Participating Outlets shall not be liable for any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, except for any liability which cannot be excluded by law and the user of the pass indemnifies the Promoter and the Participating Outlet in relation to any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury which is suffered or sustained.
6. The member will be required to complete a 24/7 Induction, waivers and health screening tool prior to their first training session at Goodlife Health Clubs. Any minors will be required to have their membership signed by a parent or legal guardian, complete additional waivers & induction, and otherwise comply with the Goodlife Age Policy.
7. The standard Membership Terms and Conditions for all Goodlife memberships which appear on the Goodlife website at www.goodlifehealthclubs.com.au/Terms%20and%20Conditions/terms-conditions-general-membership-1-jul-2018 apply unless varied herein.
Goodlife Health Clubs, A.B.N. 59120953200 (“the Promoter”) is conducting the promotion in each Goodlife Health Club in QUEENSLAND, SOUTH AUSTRALIA, and WESTERN AUSTRALIA("Participating Outlets") from 9 am on 12 October 2020 until 9 pm on 31 October 2020("Promotional Period").
2. The promotion is available to individuals who sign up to Goodlife during the Promotional Period and have not been a Goodlife member for three (3) months prior to the commencement date of this promotion (“new members”).
3. The promotion offers the following membership options at any Participating Outlet:...
$0 administrative fee and four (4) weeks free for all new joiners during this promotional period
5. 5% discount applied on Blue & Platinum memberships
6.$17.09 a week for the membership term on the Blue Membership 18 Month; (Total minimum cost$1,392.96 over 18 months). Includes a Quarterly Coaching Fee of $9.99 with your direct debit payments.
7.$18.99 a week for the membership term on the Blue Membership 12 Month; (Total minimum cost$1,027.44 over 12 months). Includes a Quarterly Coaching Fee of $9.99 with your direct debit payments.
8.$24.69 a week for the membership term on the Blue Membership Month to Month; (Total minimum cost $108.75over 1 month). Includes a Quarterly Coaching Fee of $9.99 with your direct debit payments.
9.$19.94 a week for the membership term on the Platinum Membership 18 Month; (Total minimum cost $1,555.32 over 18 months).
10.$21.84 a week for the membership term on the Platinum Membership 12 Month; (Total minimum cost $1,135.68 over 12 months).
11.$26.59 a week for the membership term on the Platinum Membership Month to Month; (Total minimum cost $106.36 over 1 month).
12.Four (4) weeks applies to all new Joiners, and the free time will be added on to the membership with the minimum term commencing after the free time, except for South Australia where the time is included in the minimum term of the membership for the 12 month memberships, normal membership conditions apply thereafter.
13.Goodlife offers members a cooling off period, period that commences on the initial contract date and expires seven (7) days after the initial contract date. A member can choose to terminate their membership during the cooling off period, if the member submits a written request to terminate their membership within the seven (7) day period. A member will be refunded their joining fee should they wish to terminate during this period, provided they return the membership card and/or 24.7access pass or any other merchandise received on joining. The offer only applies to new memberships and cannot be run in conjunction with any other offer including corporate discounts.
14.The Promoter or the Participating Outlets shall not be liable for any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, except for any liability which cannot be excluded bylaw and the user of the pass indemnifies the Promoter and the Participating Outlet in relation to any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury which is suffered or sustained.
15.The member will be required to complete a 24/7 Induction, waivers and health screening tool prior to their first training session at Goodlife Health Clubs. Any minors will be required to have their membership signed by a parent or legal guardian, complete additional waivers & induction, and otherwise comply with the Goodlife Age Policy.
16.The standard Membership Terms and Conditions for all Goodlife memberships which appear on the Goodlife website at www.goodlifehealthclubs.com.au/Terms%20and%20Conditions/terms-conditions-general-membership-1-jul-2018 apply unless varied herein.
1. Goodlife Health Clubs, A.B.N. 59120953200 (“the Promoter”) is conducting the promotion in each Goodlife Health Club in QUEENSLAND, SOUTH AUSTRALIA, and WESTERN AUSTRALIA("Participating Outlets") from 9 am on 16 October 2020 until 9 pm on 31 October 2020("Promotional Period").
2. The promotion is available to individuals who sign up to Goodlife during the Promotional Period and have not been a Goodlife member for three (3) months prior to the commencement date of this promotion (“new members”).
3. The promotion offers the following membership options at any Participating Outlet:
4. $0 administrative fee and four (4) weeks free for all new joiners during this promotional period
5. 30% discount applied on 12 and 18 month Blue & Platinum memberships
6. $12.59 a week for the membership term on the Blue Membership 18 Month; (Total minimum cost$1,041.96 over 18 months). Includes a Quarterly Coaching Fee of $9.99 with your direct debit payments.
7. $13.99 a week for the membership term on the Blue Membership 12 Month; (Total minimum cost$767.44 over 12 months). Includes a Quarterly Coaching Fee of $9.99 with your direct debit payments.
8.$14.69 a week for the membership term on the Platinum Membership 18 Month; (Total minimum cost $1,145.82 over 18 months).
9. $16.09 a week for the membership term on the Platinum Membership 12 Month; (Total minimum cost $836.68 over 12 months).
10. Four (4) weeks applies to all new Joiners on 12 & 18 month Blue & Platinum Memberships, and the free time will be added on to the membership with the minimum term commencing after the free time, except for South Australia where the time is included in the minimum term of the membership for the 12 month memberships, normal membership conditions apply thereafter.
11. Goodlife offers members a cooling off period, period that commences on the initial contract date and expires seven (7) days after the initial contract date. A member can choose to terminate their membership during the cooling off period, if the member submits a written request to terminate their membership within the seven (7) day period. A member will be refunded their joining fee should they wish to terminate during this period, provided they return the membership card and/or 24.7access pass or any other merchandise received on joining. The offer only applies to new memberships and cannot be run in conjunction with any other offer including corporate discounts. 12. The Promoter or the Participating Outlets shall not be liable for any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, except for any liability which cannot be excluded bylaw and the user of the pass indemnifies the Promoter and the Participating Outlet in relation to any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury which is suffered or sustained.
13. The member will be required to complete a 24/7 Induction, waivers and health screening tool prior to their first training session at Goodlife Health Clubs. Any minors will be required to have their membership signed by a parent or legal guardian, complete additional waivers & induction, and otherwise comply with the Goodlife Age Policy.
14. The standard Membership Terms and Conditions for all Goodlife memberships which appear on the Goodlife website atwww.goodlifehealthclubs.com.au/Terms%20and%20Conditions/terms-conditions-general-membership-1-jul-2018 apply unless varied herein.
Information on how to join makes up these Conditions.
Goodlife Operations Pty Ltd (“Goodlife”) (ABN 59 120 953 200) is offering this promotion in selected Goodlife Health Clubs in SOUTH AUSTRALIA, QUEENSLAND, and WESTERN AUSTRALIA) from 9am 28 October 2020 until 12am 31st October 2020 at each Participating Outlets ("Promotional Period").
The promotion is available to individuals who sign up to Goodlife during the Promotional Period and have not been a Goodlife member for three (3) months prior to the commencement date of this promotion (“new members”).
The promotion offers the following membership options at any Participating Outlet:
$0 administrative fee for all new joiners during this promotional period
Four (4) weeks free applies for all new joiners during this promotional period
15% discount on Blue & Platinum memberships
$15.29 a week for the membership term on the Blue Membership 18 Month; (Total minimum cost $1,252.56 over 18 months). Includes a Quarterly Coaching Fee of $9.99 with your direct debit payments.
$16.99 a week for the membership term on the Blue Membership 12 Month; (Total minimum cost $923.44 over 12 months). Includes a Quarterly Coaching Fee of $9.99 with your direct debit payments.
$22.09 a week for the membership term on the Blue Membership Month to Month; (Total minimum cost $98.35 over 1 month). Includes a Quarterly Coaching Fee of $9.99 with your direct debit payments.
$17.84 a week for the membership term on the Platinum Membership 18 Month; (Total minimum cost $1,391.52 over 18 months).
$19.54 a week for the membership term on the Platinum Membership 12 Month; (Total minimum cost $1,016.08 over 12 months).
$23.79 a week for the membership term on the Platinum Membership Month to Month; (Total minimum cost $95.16 over 1 month).
5. Goodlife offers members a cooling off period, known ten (10) days after the initial contract date. A member can choose to terminate their membership by written request during the Breathing Space period. A member will be refunded their joining fee should they wish to terminate during this period, provided they comply with the standard requests contained in Goodlife’s Terms and Conditions.
6. The offer only applies to membership agreements entered into between the outlined promotion dates and cannot be run in conjunction with any other offer including but not limited to corporate discounts.
7. Goodlife shall not be liable for any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, except for any liability which cannot be excluded by law and the user of the pass indemnifies Goodlife in relation to any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury which is suffered or sustained.
8. The new member will be required to complete a 24/7 Induction, waivers and health screening tool prior to their first training session at Goodlife Health Clubs. Any minors will be required to have their membership signed by a parent or legal guardian, complete additional waivers & induction, and otherwise comply with the Goodlife Age Policy.
9. Except as set out above, the standard Membership Terms and Conditions for memberships apply. See www.goodlife.com.au for details.
Goodlife Health Clubs, A.B.N. 59120953200 (“the Promoter”) is conducting the promotion in each Goodlife Health Club in QUEENSLAND, SOUTH AUSTRALIA, and WESTERN AUSTRALIA ("Participating Outlets") from 12 am on 1 November 2020 until 9 pm on 30 November 2020 ("Promotional Period").
The promotion is available to individuals who sign up to Goodlife during the Promotional Period and have not been a Goodlife member for three (3) months prior to the commencement date of this promotion (“new members”).
The promotion offers the following membership options at any Participating Outlet:
$0 administrative fee and four (4) weeks free for all new joiners during this promotional period
5% discount applied on Blue & Platinum memberships
$17.09 a week for the membership term on the Blue Membership 18 Month; (Total minimum cost $1,392.96 over 18 months). Includes a Quarterly Coaching Fee of $9.99 with your direct debit payments.
$18.99 a week for the membership term on the Blue Membership 12 Month; (Total minimum cost $1,027.44 over 12 months). Includes a Quarterly Coaching Fee of $9.99 with your direct debit payments.
$24.69 a week for the membership term on the Blue Membership Month to Month; (Total minimum cost $108.75over 1 month). Includes a Quarterly Coaching Fee of $9.99 with your direct debit payments.
$19.94 a week for the membership term on the Platinum Membership 18 Month; (Total minimum cost $1,555.32 over 18 months).
$21.84 a week for the membership term on the Platinum Membership 12 Month; (Total minimum cost $1,135.68 over 12 months).
$26.59 a week for the membership term on the Platinum Membership Month to Month; (Total minimum cost $106.36 over 1 month).
Four (4) weeks applies to all new Joiners, and the free time will be added on to the membership with the minimum term commencing after the free time, except for South Australia where the time is included in the minimum term of the membership for the 12 month memberships, normal membership conditions apply thereafter.
Goodlife offers members a cooling off period, period that commences on the initial contract date and expires seven (7) days after the initial contract date. A member can choose to terminate their membership during the cooling off period, if the member submits a written request to terminate their membership within the seven (7) day period. A member will be refunded their joining fee should they wish to terminate during this period, provided they return the membership card and/or 24.7 access pass or any other merchandise received on joining. The offer only applies to new memberships and cannot be run in conjunction with any other offer including corporate discounts.
The Promoter or the Participating Outlets shall not be liable for any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, except for any liability which cannot be excluded by law and the user of the pass indemnifies the Promoter and the Participating Outlet in relation to any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury which is suffered or sustained.
The member will be required to complete a 24/7 Induction, waivers and health screening tool prior to their first training session at Goodlife Health Clubs. Any minors will be required to have their membership signed by a parent or legal guardian, complete additional waivers & induction, and otherwise comply with the Goodlife Age Policy.
The standard Membership Terms and Conditions for all Goodlife memberships which appear on the Goodlife website at www.goodlifehealthclubs.com.au/Terms%20and%20Conditions/terms-conditions-general-membership-1-jul-2018 apply unless varied herein.
Limit of one Jumpstart package per Victorian member.
This offer is NOT available to current customers of a Goodlife Fitness Professional.
The total Jumpstart cost covers 2 x 30 minute appointments with a Goodlife Fitness Professional. The first session will include a health and fitness consultation to get an overview of your fitness goals.
No Administration Fee applies.
The first appointment must be booked within 7-days of purchase. The second appointment must be completed within 21-days of purchase. After this period, the offer is void. Offer expires 31st December 2020.
Appointments will be subject to availability and Goodlife will nominate a Fitness Professional to conduct sessions. This is subject to change in the event the nominated Goodlife Fitness Professional is not available.
Booked appointments cannot be cancelled or rescheduled, unless direct notice is given to the Goodlife Fitness Professional. Failure to give at least 24 hours notice of non-attendance will render the appointment fulfilled.
Jumpstart purchases cannot be refunded under any circumstances. They may be transferred to any eligible customer within the required time-frame.
The Promoter or the Participating Outlets shall not be liable for any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, except for any liability which cannot be excluded by law and the user of the pass indemnifies the Promoter and the Participating Outlet in relation to any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury which is suffered or sustained.
The Promoter is Goodlife Health Clubs, A.B.N. 59120953200.
Information on how to join makes up these Conditions.
Goodlife Operations Pty Ltd (“Goodlife”) (ABN 59 120 953 200) is offering this promotion in selected Goodlife Health Clubs in SOUTH AUSTRALIA, QUEENSLAND, VICTORIA and WESTERN AUSTRALIA) from 9am 10 November 2020 until 12am 30 November 2020 at each Participating Outlet ("Promotional Period").
The promotion is available to individuals who sign up to Goodlife during the Promotional Period and have not been a Goodlife member for three (3) months prior to the commencement date of this promotion (“new members”).
The promotion offers the following membership options at any Participating Outlet:
$0 administrative fee for all new members during this promotional period
Pay Nothing Until 2021 applies on Blue & Platinum 12 & 18 month memberships only
"Pay Nothing Up Front" means that no payment is required from the member until the expiry of their Free Time which ends the day before the first billing date in the first week of January. "Free Time" refers to the period of free time offered as part of the promotion or membership where full membership and access rights are granted but no payment is required. After the Free Time period the regular weekly instalment and any administration fees or start up products will start to be deducted from the nominated bank account. The Free Time will not form part ot the minimum term of the membership (other than in South Australia) and the 12 or 18 month membership term will commence from 4 January 2021;
If the member chooses to accept their Free Time, they agree that the term of their membership shall be extended by the length of the Free Time. The member will still be required to make payments for a period of 12 or 18 months as per their membership term (other than in South Australia).
15% discount on Blue & Platinum memberships
$15.29 a week for the membership term on the Blue Membership 18 Month; (Total minimum cost $1,252.56 over 18 months). Includes a Quarterly Coaching Fee of $9.99 with your direct debit payments.
$17.84 a week for the membership term on the Platinum Membership 18 Month; (Total minimum cost $1,391.52 over 18 months).
Goodlife offers members a cooling off period, known ten (10) days after the initial contract date. A member can choose to terminate their membership by written request during the Breathing Space period. A member will be refunded their joining fee should they wish to terminate during this period, provided they comply with the standard requests contained in Goodlife’s Terms and Conditions.
The offer only applies to membership agreements entered into between the outlined promotion dates and cannot be run in conjunction with any other offer including but not limited to corporate discounts.
Goodlife shall not be liable for any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, except for any liability which cannot be excluded by law and the user of the pass indemnifies Goodlife in relation to any claim, loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury which is suffered or sustained.
The new member will be required to complete a 24/7 Induction, waivers and health screening tool prior to their first training session at Goodlife Health Clubs. Any minors will be required to have their membership signed by a parent or legal guardian, complete additional waivers & induction, and otherwise comply with the Goodlife Age Policy.
Except as set out above, the standard Membership Terms and Conditions for memberships apply. See www.goodlife.com.au for details.