The health and safety of our members and staff remains our top priority. That’s why we follow strict safety measures and cleaning protocols, so our members can continue to be supported in their physical and mental wellbeing in our clubs.

Increased Cleaning

  • Thorough cleaning of all equipment by both professional cleaners and staff on the gym floor and following the conclusion of Group Exercise classes

  • No shared equipment unless disinfected between uses

  • Increased COVID-19 education programs across all clubs


  • Hygiene stations placed nearby high-touch areas offering hand sanitiser, medical grade disinfectant and sanitising gym wipes

  • Our staff have undertaken Australian Government training modules on COVID-19

  • Cash free purchases at Reception

Social Distancing

  • Repositioned equipment where possible

  • Introducing new Group Exercise class procedures, including hygiene stations at studio entry and exits, and additional time between classes for cleaning and sanitisation

Your Commitment

At this time, community is more important than ever. You can help us, and your fellow members, stay safe by following these guidelines.

  • Do not attend the gym if you’re feeling unwell

  • Adhere to our strict ‘no towel, no train’ policy 

  • Take responsibility for social distancing measures by adhering to dedicated floor markings, avoid congregating prior to Group Exercise classes starting, respect capacity rules and use only the equipment that is available

  • Thoroughly wipe down all equipment before and after use, using the antibacterial wipes provided

  • Please bring your own mat when attending Group Exercise classes

  • Always swipe into the club, this will enable more accurate attendance records

  • Please be respectful to team members who are enforcing procedures

General Health and Safety FAQs

How is Goodlife protecting staff and members? 

The health and safety of our members and staff is our top priority. That’s why our clubs follow strict safety measures and cleaning protocols to ensure you can train with confidence. In addition to increased cleaning and hygiene practices, Goodlife is observing all State Government guidelines. You can read more about our health and safety measures above.

What happens if there is a COVID-19 case in a club? 

Goodlife follows all State Government health recommendations and guidelines in relation to this matter. The relevant state Health Department will inform Goodlife if an individual who visited our clubs has tested positive for COVID-19. 

Goodlife will provide the state Health Department with the details of all members, guests and staff. The relevant state Health Department will contact members who are required to self-isolate or monitor for symptoms as a result of potentially being in contact with the member. The club will undergo a thorough process of deep cleaning, in addition to the increased daily cleaning, and then be cleared by the Health Department for reopening.

Do I need to wear a mask?

In some states face masks may be required to be worn indoors. Please refer to current State Government guidelines for more information.